Release Summary
ION Q2 release, 23.33.020 includes the following features and bug fixes and this is released only for NCTC and Chopin customers.
New Product Features
The features included as part of this release are
-
Support for Tizen 2023 TV models
Introduce support for Tizen TV models released in 2023. This brings our support for Tizen TV models from 2020 up to 2023.
-
Simplified Recording Screen
a. UEX improvements to simplify scheduling and managing Single and Series recording
b. Added the options to schedule and manage "All new episodes " within new UEX improvement workflow
c. Supports confirmation popups for cancellation and deletion of recording
d. Simplified Cancellation of ongoing series of recording - Only cancel series of recording is allowed now.
-
New UEX Improvements
-
Replay screen can be configured to go directly to the list of channels
-
Search Keyboard can now be configured to show on text box entry or not
-
Introduce Pinch to Zoom on mobile devices who’s screens are not 16:9
-
-
Support for iOS 17 ( iPhone/iPad )
-
Support for Android 13 ( Mobile / Tablet ) - Allow upload of Android apps that work with Android 13 ( Target API Level 33 )
-
Support for Samsung Hospitality TVs - Supporting SignOn by device identifier to mitigate the logout that occurs on Hospitality devices on setting the device to standby.
Backward Compatibility Consideration
|
ION version |
OPF version |
Results |
Comments |
|
23.33.020 |
23Q1STD0 |
Pass |
|
|
23.33.020 |
22Q4STD0 |
Pass |
|
List of Known Issues
The following issues are still open (not resolved) in this release, ION-23.33.020.
|
Key |
Summary |
Severity |
|---|---|---|
|
[Web] Mute / Unmute is reflecting after surfer is dismissed |
High |
|
|
No Focus after changing the screen on Guide Grid when No channels available. |
High |
|
|
[Web] Posters are disappearing on reloading the page. |
High |
|
|
After reboot, season number and episode number are not displaying on full screen. |
High |
|
|
App went to loading state on reconnecting to the internet in the unprotect PIN popup. |
High |
|
|
Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup |
High |
|
|
[TVKey][Tizen] Focus is stuck on single EPG screen. |
High |
|
|
[Tizen]Playback screen shifts up when parental pop-up keypad is launched. |
High |
|
|
[TV] Navigation is slow & Focus lost observed in replay second level screen |
High |
|
|
6001 setup error is seen while doing FF for saved content |
High |
|
|
Live screen wont update after event transition. |
High |
|
|
[Web] Last content is saved screen is cropped |
High |
|
|
Focus is not getting on to first channel when filter is applied |
High |
|
|
Season wise sorting doesn't sort the episodes of same season |
High |
|
|
[Web] Delete/Protect icon is not displyed for recorded content when launched from guide |
High |
|
|
On Future event mediacard stuck is seen on episode text. |
High |
|
|
Focus Lost is seen on Saved screen. |
High |
|
|
Bookmark is not properly updating in Catchup event media card on TV Devices. |
Medium |
|
|
Focus is moving to action item instead of content in Episodic media card |
Medium |
|
|
Secondary text is truncated when we highlight the content in media card |
Medium |
|
|
Padlock icon is seen in Header(miniguide) Even after Playback. |
Medium |
|
|
Not able to invoke timeline and recent episodic strips. |
Medium |
|
|
Media card of live event is displayed when we press okay key |
Medium |
|
|
Focus is not highlighting on Channel logo Grid. |
Medium |
|
|
Focus lost on Guide grid after applying filter |
Medium |
|
|
[TVKEY] Pressing Back Key from Audio Options is launching Media card of the event. |
Medium |
|
|
Proper error should be shown to the user for initiating ALL_NEW_EPISODES |
Medium |
|
|
Ingested Events position in the Grid Guide is not according to event start time. |
Medium |
|
|
Saved screen - Scrolling down at some point, focus jumps back to top folders |
Medium |
|
|
Event Name Got truncated when we do fast navigation on saved screen. |
Medium |
|
|
Focus is not moving to on now icon when we make Enable_dce_option false |
Medium |
|
|
Force update popup is not appearing after sign-out and sign-in |
Medium |
|
|
[iphone] Playback orientation is not working properly after bg / fg |
Medium |
|
|
[TIZEN] Blank Screen observed when user attempt to play a parental locked channel from WATCH NEXT strip |
Medium |
|
|
[TIZEN] Signing In message is displayed towards edge of the screen in Hospitality TV during auto sign in |
Medium |
|
|
Grid lines are missing for few channels in guide. |
Medium |
|
|
Guard Time is not working on Live Screen |
Medium |
|
|
[Tizen] EPG is blank after user attempts DCE inside GUIDE |
Medium |
|
|
Focus is going to the initial position when we press down key in the explore screen. |
Medium |
|
|
Highlight is seen on both search text panel as well as RECENT Search result |
Medium |
|
|
Scheduled folder is seen without scheduling any future events |
Medium |
|
|
Guide got stuck while navigating to reverse/forward EPG |
Medium |
|
|
Related Strip is not displayed, When enable HEVC flag |
Medium |
|
|
Sometimes StartOver is not starting from beginning |
Medium |
|
|
Focus lost on EXIT APP popup |
Medium |
|
|
Multiple focus seen while using Record popup |
Medium |
|
|
After disconnect & connection of internet Recording popup is not closed |
Medium |
|
|
G/PG rated contents are asking for PIN when the parental rating is set to General |
Medium |
|
|
Focus stucked on Search Bar and Cannot navigate Down on Pressing Down key |
Medium |
|
|
Focus lost & Blank screen for some seconds seen on live screen. |
Medium |
|
|
Search text bar jump observed in EXPLORE screen |
Medium |
|
|
Focus is shifting to clear recent search by pressing down key. |
Medium |
|
|
Playback Pause icon & Live tag is changing its size when focus moves to action icons |
Medium |
|
|
Focus jumps to top when opened and closed a media card from saved screen. |
Medium |
|
|
[CDVR]:Unable to unprotect the recorded content when pin is not set in the account level |
Medium |
|
|
Focus stuck in Login Page. |
Medium |
|
|
Audio popup displays at top of the screen |
Medium |
|
|
Favorite icon focus returns to Start Over icon |
Medium |
|
|
Video gets paused while navigating through the recents |
Medium |
|
|
[Deeplinking] UI overlap seen in FireTV when Watch Options are selected |
Medium |
|
|
Favorite/Unfavorite Channel Not Reflecting in Different Devices |
Medium |
|
|
[TIZEN-2023]Playback stop with buffer icon after relaunching the app from background |
Medium |
|
|
App unavailable message is not seen when deeplink app is not installed |
Medium |
|
|
Channels are blank while loading EPG. |
Medium |
|
|
From timeline guide is launching. |
Medium |
|
|
[TIZEN ]DCE in EPG grid and playback DCE is different |
Medium |
|
|
[TVKEY] Unable to open the media card of "Program info Unavailable" Event from guide grid. |
Medium |
|
|
Focus Lost in Recording popup when user navigates quickly |
Medium |
|
|
[TVKEY] Focus seen on both Guide Grid and Other Options like DCE |
Medium |
|
|
Discover screen shows continuous loading after disabling Rails |
Medium |
|
|
[TVKEY]"No Channels'' will display on guide screen when we select Favorites in filter |
Medium |
|
|
Issues on playing the event from favorite filter |
Medium |
|
|
Focus lost on full screen when we apply filter. |
Medium |
|
|
[WEB] Guide and Saved screens are not resetting on navigating to different screens. |
Medium |
|
|
Grid lines are missing for live events in guide page when user scrolls up/down |
Medium |
|
|
Filter in reverse EPG navigates to EPG screen |
Medium |
|
|
In Guide Screen - Entered DCE numbers are not removed when left key is pressed |
Medium |
|
|
Favorited content media card action item is not updating when the content is deleted |
Medium |
|
|
Focus is getting lost immediately in force update notification after being displayed in the screen |
Medium |
|
|
Focus is lost when we Click 3 times Back Key on Version information Screen |
Medium |
|
|
[ipad] UnMute operation is not working after using other apps(Youtube) |
Low |
|
|
Focus lost in do cycling in EPG |
Low |
|
|
[Android phone ] android phone keyboard is disappearing while changing the pin |
Low |
|
|
Watch Now (Recording in progress) secondary text is seen in Saved screen |
Low |
|
|
All episodes is highlighted when Media card is launched |
Low |
|
|
Video image is cut |
Low |
|
|
Getting unknown player Error 1000. |
Low |
|
|
[Chromecast]Once connected to Chromecast, Full screen view is not happening. |
Low |
|
|
Record icon truncated. |
Low |
|
|
Media card options are not Right aligned in Arabic |
Low |
New Issues
The following are the new issues found in this release and are still in the OPEN state.
|
Key |
Summary |
Severity |
|---|---|---|
|
App went to loading state on reconnecting to the internet in the unprotect PIN popup. |
High |
|
|
[Web] Posters are disappearing on reloading the page. |
High |
|
|
No Focus after changing the screen on Guide Grid when No channels available. |
High |
|
|
In Guide Screen - Entered DCE numbers are not removed when left key is pressed |
Medium |
|
|
[WEB] Guide and Saved screens are not resetting on navigating to different screens. |
Medium |
|
|
Discover screen shows continuous loading after disabling Rails |
Medium |
|
|
Focus Lost in Recording popup when user navigates quickly |
Medium |
|
|
From timeline guide is launching. |
Medium |
|
|
After disconnect & connection of internet Recording popup is not closed |
Medium |
|
|
Focus stuckon Search Bar and Cannot navigate Down on Pressing Down key |
Medium |
|
|
Multiple focus seen while using Record popup |
Medium |
|
|
Sometimes StartOver is not starting from beginning |
Medium |
|
|
[Deeplinking] UI overlap seen in FireTV when Watch Options are selected |
Medium |
|
|
Focus stuck in Login Page. |
Medium |
|
|
Playback Pause icon & Live tag is changing its size when focus moves to action icons |
Medium |
|
|
Focus is shifting to clear recent search by pressing down key. |
Medium |
|
|
Search text bar jump observed in EXPLORE screen |
Medium |
|
|
Highlight is seen on both search text panel as well as RECENT Search result |
Medium |
|
|
Focus is going to the initial position when we press down key in the explore screen. |
Medium |
|
|
[TIZEN] Blank Screen observed when user attempt to play a parental locked channel from WATCH NEXT strip |
Medium |
|
|
Focus is not moving to on now icon when we make Enable_dce_option false |
Medium |
|
|
[iphone] Playback orientation is not working properly after bg / fg |
Medium |
|
|
Saved screen - Scrolling down at some point, focus jumps back to top folders |
Medium |
|
|
Event Name got truncated when we do fast navigation on saved screen. |
Medium |
|
|
[TIZEN] Signing In message is displayed towards edge of the screen in Hospitality TV during auto sign in |
Medium |
|
|
Focus lost on Guide grid after applying filter |
Medium |
|
|
Ingested Events position in the Grid Guide is not according to event start time. |
Medium |
|
|
Focus is not highlighting on Channel logo Grid. |
Medium |
|
|
Media card of live event is displayed when we press okay key |
Medium |
|
|
[TVKEY] Pressing Back Key from Audio Options is launching Media card of the event. |
Medium |
|
|
Not able to invoke timeline and recent episodic strips. |
Medium |
|
|
Padlock icon is seen in Header(miniguide) Even after Playback. |
Medium |
|
|
Focus is moving to action item instead of content in Episodic media card |
Medium |
|
|
Menu text & icons overlap is seen when presses Google assist button from RCU |
Medium |
|
|
Bookmark is not properly updating in Catchup event media card on TV Devices. |
Medium |
|
|
All episodes is highlighted when Media card is launched |
Low |
|
|
Watch Now (Recording in progress) secondary text is seen in Saved screen |
Low |
|
|
Video image is cut |
Low |
|
|
[Android phone ] android phone keyboard is disappearing while changing the pin |
Low |
|
|
[ipad] UnMute operation is not working after using other apps(Youtube) |
Low |
Resolved Issues
The following issues are fixed, and these bug fixes are part of this release.
|
Key |
Summary |
Severity |
|---|---|---|
|
[TVKEY] Activation Failed error is seen for all TV Key devices |
Critical |
|
|
[All devices] Channel name and Saved label is missing in recorded playback |
Critical |
|
|
Sentry build is not launching on TVKEY and Tizen |
Critical |
|
|
[TVKEY] ABOUT DEVICE Option is hidden in General Settings Page |
Critical |
|
|
Recording is not set, when we set the recording for first time |
Critical |
|
|
[Tizen][FireTV]Recent list show catchup events |
Critical |
|
|
App Crashes when we open replay tab on explore screen and press left key |
Critical |
|
|
All ION devices reporting deviceType "Android" to UAV |
High |
|
|
No content availabe message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect |
High |
|
|
[TVKEY] Issues with GUIDE Infocard flags |
High |
|
|
App crash is seen in IOS device on reconnecting the internet. |
High |
|
|
After Cancelling Series Recording from the media card manage icon is not changing to record. |
High |
|
|
Browser navigation keys are not working from saved screen after opening any mediacard from saved List |
High |
|
|
On mediacard After Deleting catchup recorded content delete icon is not changing to record |
High |
|
|
Channel number and name is not displayed in LIVE screen on focusing the event |
High |
|
|
[WEB]Watch next strip is not loaded when single content mediacard is reloaded |
High |
|
|
Video playback sound keeps coming even after coming out of ION app. |
High |
|
|
Focus is seen on two elements at the same time in EXPLORE screen |
High |
|
|
Search keyboard is not launching |
High |
|
|
[LG WebOS] Search keyboard is not launched when "SHOW_SEARCH_KEYBOARD_ON_FOCUS": false, |
High |
|
|
[WEB] Surfer is not invoking on playing the Live event. |
High |
|
|
[Tizen] Sign out option not showing after disconnecting wifi |
High |
|
|
Umbrella features are not working in hand devices |
High |
|
|
[ION]EPG overlaps different events in some channels |
High |
|
|
[Auto]Unexpected Netflix Channel showing up when channels filter "Gracenote" selected |
High |
|
|
App is crashing while playing the catchup event |
High |
|
|
Touch sensitivity of record button is very low while switching from One episode to All episodes |
High |
|
|
[LG WebOS] clicking ok after entering DCE is not tuning to other channel immediately |
High |
|
|
[WEB] The firebase file is not getting updated on customizing from the git branch for Desktop. |
High |
|
|
[LG WebOS] Mouse hover selection on progress bar during trick play is not working |
High |
|
|
Cloud storage displays 0 percentage until user deletes any recorded content |
High |
|
|
Recording popup is seen on login screen after refresh token expired |
High |
|
|
Focus is shifting to explore menu on clearing one letter in search bar. |
High |
|
|
[TVKEY]Unable to Delete the entered channel number in DCE popup on EPG |
High |
|
|
User can access primary and secondary language options even after disabling "Subtitles / Closed Captions" option from Language screen |
High |
|
|
[Auto]Failed to unfavorite the event |
High |
|
|
[Auto]VOD content is not playable from explore screen |
High |
|
|
[Auto] Unable to select favorite filter option from saved screen. |
High |
|
|
[Auto] VOD strip is not available in discover screen of latest build |
High |
|
|
Back key is not working on parental controls screen |
High |
|
|
[Tizen] Playback is seen with parental lock icon after coming from BG to FG |
High |
|
|
Delete all episodes doesn't work when protect feature is disabled. |
High |
|
|
[Tizen] Parental Pin and Buffering are show on top of video |
High |
|
|
[Umbrella] DashIf thumbnails are not working for Umbrella variant build |
High |
|
|
Playback stuck after triggering EAS in Login screen |
High |
|
|
Clone of issue with summary: [Android Device] Full-screen playback does not allow you to adjust to the proportion of the device. |
High |
|
|
Able to set the recording for failed event. |
High |
|
|
Filter will invoke and focus is seen on background. |
High |
|
|
FF/RW key is not performing horizontal pageup/page down on EPG screen |
High |
|
|
Unable to delete protected series content |
High |
|
|
Focus lost on Guide screen |
High |
|
|
Recording Option: We should not have an option for record "None" episodes |
High |
|
|
Not able to navigate to Related strip in discover screen. |
High |
|
|
Metadata of past events got lost in Guide, Timeline, Live and Recents. |
High |
|
|
After selecting filter unable to navigate in Replay screen. |
High |
|
|
Guide screen blank when we press guide key from search. |
High |
|
|
WatchNext/Episodes Strips are missing after entering parental PIN |
High |
|
|
Not able to navigate in see more in discover screen |
High |
|
|
[TVKEY] Unable to Disable the subtitle option in settings Screen |
High |
|
|
[TVKEY] Focus is jumping in Timeline. |
High |
|
|
PLAY key doesn't work on LIVE screen channels |
High |
|
|
Playback is not tuning to the correct channel , When press the play key in live menu |
High |
|
|
[TVKEY] Alignment is incorrect for selected Filter option beside GUIDE text |
Medium |
|
|
[TVKEY] Play Key is not working on "LIVE" Screen |
Medium |
|
|
Media card is relaunched when we press back key |
Medium |
|
|
[TVKEY 2023] Guide Screen is Blinking and Going Dim when Applied same filter. |
Medium |
|
|
[TVKEY] Video is paused when opened media card from more info icon and press back key |
Medium |
|
|
[TVKEY]Focus is jumping from record to confirm button. |
Medium |
|
|
[TVKEY]Overlap is seen on mediacard for long named events. |
Medium |
|
|
[TVKEY] Single Down key press is not navigating down from any selected filter option. |
Medium |
|
|
[TVKEY]Unsubscribed tag is not showing in guide |
Medium |
|
|
[TVKEY]On Demand contents end time is not displaying and pause icon is seen at last |
Medium |
|
|
[Handheld Devices] Grid cells are misaligned on closing Media card after playback error |
Medium |
|
|
Scrolling is not working properly on Mobile/IPAD devices |
Medium |
|
|
Time bar gets blank while navigating forward EPG. |
Medium |
|
|
Focus lost after delete the failed recording on 2021 & 2022 model |
Medium |
|
|
[TVKey] Lock Icon is Greyed out for all Restricted Episodes |
Medium |
|
|
EPG grid live indicator not updating. |
Medium |
|
|
Overlap is seen on Filter icon in Saved for Series Recorded events |
Medium |
|
|
[TVKey]SignIn page moving up when invoking keypad |
Medium |
|
|
In See all screen , title is overlapping with arrow |
Medium |
|
|
User Management pop up is opened when clicked on left side of it |
Medium |
|
|
Image overlapping with Cloud storage text in landscape mode on Android mobile |
Medium |
|
|
DCE help string is not displayed, When we disable the DCE flag |
Medium |
|
|
[Tizen] webP configuration changes are not working |
Medium |
|
|
Green/Red Teal is present for all contents in strip |
Medium |
|
|
N/W error pop up is not seen when internet is disconnected |
Medium |
|
|
Clicking back button from replay screen, Focus is going on Search input text field. |
Medium |
|
|
[WEB] Large play icon is seen in left corner on playing any content |
Medium |
|
|
[Web]Focus is lost on Episode strip when we select any other episode |
Medium |
|
|
Focus is lost on Manage Recordings popup if you set a series recording and click on MANAGE option immediately |
Medium |
|
|
[WEB]Not taking the PIN on clicking on 1st and 4th entry of the Parental PIN. |
Medium |
|
|
LG WebOS In playback, action items text are slightly looks cropped/at edge |
Medium |
|
|
Guide filter is not persistent when user navigates from discover to guide page |
Medium |
|
|
Loading animation is not seen on Channel Zap |
Medium |
|
|
[Tizen]Recent search text is truncated on Recent Search |
Medium |
|
|
Content title is not aligned as expected from the content from LIVE/Explore screen |
Medium |
|
|
Surfer and timeline is not displayed on pressing ok/down key on playback after launching application |
Medium |
|
|
[LG WebOS] Forgot password link grade out |
Medium |
|
|
Unable to Cancel the Recording for All New Episodes and All Episodes. |
Medium |
|
|
Recording is not working when we select cancel , book option on same popup |
Medium |
|
|
[LG WebOS] playback pause icon & delete icon(in delete popup) are small compared to other TV devices |
Medium |
|
|
Different pop up is displayed for single and series recorded event on IOS device |
Medium |
|
|
Error message displayed when NPVR quota is full is not correct |
Medium |
|
|
[TVKEY] Only 2 Channels timeline is seen when pressing CH list key on Explore screen |
Medium |
|
|
[LONG RUN]Focus lost on filter and not able to navigate in guide. |
Medium |
|
|
[Tizen]Press and Hold OK key on Live screen is opening the Media card with Live_EPG_Header as true |
Medium |
|
|
Channel bar is taking around 5 secs to show the proper channels. |
Medium |
|
|
[Web] Event posters in recent searches are loading after reloading the page |
Medium |
|
|
[WEB] Grid line is not seen for the last channel after applying filter. |
Medium |
|
|
Channel Logo overlay breaks boundary on large resolution devices |
Medium |
|
|
[TVKEY] Focus Lost on Pressing down key from menu before the menu page loads. |
Medium |
|
|
All New Episodes text is not fully visible in Spanish language |
Medium |
|
|
Reminder icon is seen for B/G playing channel. |
Medium |
|
|
In Guide scrolling through the channels behavior is abnormal |
Medium |
|
|
Duplicate Episodes are seen in Saved screen |
Medium |
|
|
Focus is going to 2nd strip when we try to navigate to last strip in Discover. |
Medium |
|
|
[TIZEN]Favourite filter is not removed without channels and showing no channels error after selecting Fav filter in guide |
Medium |
|
|
Red teal is not displayed for Related/Watch next/Episodes by default when media card is launched |
Medium |
|
|
Text is seen outside the popup in Set up parental control page |
Medium |
|
|
Guide displays channel count for "All Channels" filter |
Medium |
|
|
Focus lost observed by clicking back key in Media card chosen from REPLY Tab. |
Medium |
|
|
Unable to protect/unprotect recorded content |
Medium |
|
|
[TVKEY] Blank DCE popup is seen on performing the DCE when Reminder popup is displayed. |
Medium |
|
|
Focus lost when Unfavourite the event in Saved Screen |
Medium |
|
|
Airing time is not showing for the catchup events. |
Medium |
|
|
Notification dismissed is not displaying in Firebase analytics |
Medium |
|
|
Subtitles are seen in big fonts |
Medium |
|
|
When clicked on start over from mediacard video is seen paused in playback |
Medium |
|
|
Focus is not coming to action items after protect & unprotect the event |
Medium |
|
|
[Tizen] [TVKEY]DCE should not work when the Guide Filter is on Screen |
Medium |
|
|
Focus on both Discover & filter page once refresh token expires & user logged In |
Medium |
|
|
Live indicator is not updated on guide after selecting date & time from date picker |
Medium |
|
|
Focus will be shifting to Guide Grid When Guide Filter/DCE is open. |
Medium |
|
|
[TVKEY]DCE popup coming directly on EPG when we do long press. |
Medium |
|
|
[TVKey] Build script changes for webp customization |
Low |
|
|
Focus moves to the EPG grid from Filter options |
Low |
|
|
DCE help string display wrong, When we disable the LIVE EPG HEADER flag |
Low |
|
|
[TVKEY]Unnecessary pop up is coming while entering Parental lock PIN |
Low |
|
|
[WEB] Focus highlighting is inconsistent inside favorite's manage popup |
Low |
|
|
[LG WebOS] Blank screen observed (Player stuck) after 15 minute of playback |
Low |
|
|
[Tizen] Bookmark does not work on ON DEMAND content. |
Low |