OpenTV ENTera & OpenTV Platform Documentation

Internal Release Notes – ION

Version 24.50.080

Release Summary

ION 24Q4 GA release, 24.50.080 includes the following features and bug fixes. This release is targeted for SEI Launcher, Android TV, Fire TV and SEI Dongle.

New CR’s Added

  1. [CLARO] Launch screen should highlight first item on screen and should hide main menu

  2. Clock and date on the top right corner for the vertical menu version

  3. Toast message for Bitmovin player errors

  4. [CLARO] hide vertical main menu when guide and explore is launched

  5. Retry implemented on Auto Sign-in failure screen

  6. UAV Playback error reporting

Backward Compatibility Consideration

 

ION version

OPF version

24Q4

24Q2

24Q4

24Q4

List of Known Issues

The following issues are still open (not resolved) in this release, ION-23.52.040

Key

Summary

Severity

IONOCB-6136

After waking up the STB from standby, only the Claro key is working none of the other keys are functional.

High

IONOCB-6081

[CICADAS] Blank grid guide screen is seen in TestSigma execution

Medium

IONOCB-6717

[ButterFlies] surfer is shown for a not subscribed event in live screen

Medium

IONOCB-6715

[Butterflies] Playback is happening when RMG Module is DOWN.

Medium

IONOCB-6707

Total counts of recorded contents in series folder are mismatched

Medium

IONOCB-6689

[ButterFlies] [IOS]App is relaunching after BG/FG

Medium

IONOCB-6070

Failed to display Catch-Up search results in Replay filter.

Medium

IONOCB-5726

[Butterflies] Crash is seen on saved screen.

Medium

IONOCB-5622

[BUTTERFLIES] In-home error message is not shown in Discover/Explore/Saved

Medium

IONOCB-4941

[Butterflies] Focus is moving to action item instead of content in Episodic media card

Medium

IONOCB-4716

[BUTTERFLIES] In Guide Screen - Entered DCE numbers are not removed when left key is pressed

Medium

IONOCB-4115

[TIZEN ]Dce in EPG grid and playback DCE is different

Medium

IONOCB-2598

[ION_SIT] Focus is lost when we Click 3 times Back Key on Version information Screen

Medium

IONOCB-6159

[Butterflies] [LG Web OS] Able to Enter User Name And Password On Sign in Page When We invoke Forgot Password Popup.

Low

New Issues

The following are the new issues found in this release and are still in the OPEN state.

Key

Summary

Severity

IONOCB-7141

[BUTTERFLIES] Channel zap is not working after relaunch followed by BG/FG

Medium

IONOCB-7140

[Butterflies] [Dongle] Filter is applied in Guide on pressing GUIDE key on Filter inside Replay screen.

Medium

IONOCB-7139

[Butterflies] Explore Menu is invoking, on pressing left key on the keyboard.

Medium

IONOCB-7138

[BUTTERFLIES] Poster appears twice and playback resumes midway after network reconnection

Medium

IONOCB-7135

[Butterflies] Poster frame for previous channel is seen when we do the channel zap (Enabled aggregated API).

Medium

IONOCB-7130

[Butterflies] Issues related to Retry button in sign on failure screen.

Medium

IONOCB-7129

Playback Audio Heard 2 sec after application put in bg.

Medium

IONOCB-7124

[Butterflies][Long run-15-30Min] Default channel playback started after re-connecting the ethernet.

Medium

IONOCB-7122

[Cicadas] No channels observed during automated test execution

Medium

IONOCB-7120

[Butterflies] [Automation] Timeline,surfer will not able to invoke after profile change and playback also in pause state.

Medium

IONOCB-7116

[Butterflies]Surfer not dismissing on playing next content through binge watching by enabling parental lock.

Medium

IONOCB-7115

[Butterflies] "Playback start" call is displaying twice when user navigates to ION app from third party app.

Medium

IONOCB-7112

[Automation] First result  search of catcup does not get focused on pressing down key (for PREUPGRADELTCUEVENT)

Medium

IONOCB-7104

The focus is lost on the manage recording popup after the event transaction occurs.

Medium

IONOCB-7102

Video freezes on default channel after 1st install/Clear data 

Medium

IONOCB-7099

2103 error is seen after event transition followed by bg/fg

Medium

IONOCB-7095

Focus is missing in Main menu item.

Medium

IONOCB-7093

[Butterflies] Surfer is not seen for Catchup/NPVR content after B/G - F/G sceanrio.

Medium

IONOCB-7083

[BUTTERFLIES] Favorites are not working when we Reboot the STB without Internet

Medium

IONOCB-7079

[Butterflies] Playback stuck when we connected to different Wi-Fi on Language selection screen.

Medium

IONOCB-7062

Exit pop up is not dismissed focus went back screen.

Medium

IONOCB-7137

[Butterflies] Playback stuck on long run when we kept Saved playback on internet disconnection Overnight.

Low

IONOCB-7128

[Butterflies] Multiple playback frames are seen when switching from catchup/NPVR to Live playback applying trickmodes. .

Low

IONOCB-7127

[Automation] Focus is moving from one grid to another grid in EPG

Low

IONOCB-7125

[Butterflies] triangle icon is seen instead of Dot icon for trick play when played from search screen.

Low

IONOCB-7123

[Butterflies] [Long run] [Dongle] 1001 Playback error is seen on playback screen.

Low

IONOCB-7118

[Butterflies] 2305 DRM error is seen once.

Low

IONOCB-7114

[Cicadas] Focus moves to Delete during automation run

Low

IONOCB-7109

[UAV] content type for SO playback is reported as live-event

Low

IONOCB-7107

The timeline and surfer do not launch after disabling the parental rating in the settings menu

Low

Resolved Issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

Severity

IONOCB-7091

[Butterflies] Crash is seen on ATV after reboot

Critical

IONOCB-7085

Playback metrics is reported on event change.

Critical

IONOCB-7065

[playback_metrics] playbackprogress reported is not correct

Critical

IONOCB-6959

[CLC][-1357:0]Playback Error -1357:0 increase drastically once 24Q3 ATV reach the field

Critical

IONOCB-7106

[Butterflies] Background audio is heard on putting the App in Background.

High

IONOCB-7094

[Butterflies] Surfer is not dismissing after Bg/FG

High

IONOCB-7082

[BUTTERFLIES] [SEI] SSM Error is seen after Stand-by & Wake-up followed by Network Disconnect/Reconnect 

High

IONOCB-7070

[playbackSkipAhead/playbackSkipBack] Instead of startposition/stopposition, starttime/endtime key is used

High

IONOCB-7064

[playback_metrics] bufferedDuration should be an integer represented in seconds

High

IONOCB-7058

An error toast is displayed when do performing a fast zap

High

IONOCB-7044

SDK is reporting data every 1 minute instead of reporting interval ( 5 mins )

High


Version 24.50.050

Release Summary

ION 24Q4 GA release, 24.50.050 includes the following features and bug fixes. This release is targeted for SEI Launcher device. 

New Product features

The features included as part of this release are:

  1. Support for Bitmovin Player for Android TV Devices.

  2. Analytics support for Bitmovin on Android Launcher

  3. Zapping optimization for Bitmovin Implementation.

  4. Error messages for Suspend / Cancelled accounts.

  5. Productizing customizable Main menu from Callstack ( Vertical / Horizontal)

  6. Optimize logic for handling STCU/SO urls with different transcoders

  7. NPAW integration with Bitmovin player

  8. NPAW integration: In App analytics, custom events integration

  9. IP Auto Login

Backward Compatibility Consideration

 

ION version

OPF version

24Q4

24Q2

24Q4

24Q4

List of Known Issues

The following issues are still open (not resolved) in this release, ION-23.52.040

Key

Summary

Severity

IONOCB-6136

After waking up the STB from standby, only the Claro key is working none of the other keys are functional.

High

IONOCB-6081

[CICADAS] Blank grid guide screen is seen in TestSigma execution

Medium

IONOCB-6717

[ButterFlies] surfer is shown for a not subscribed event in live screen

Medium

IONOCB-6715

[Butterflies] Playback is happening when RMG Module is DOWN.

Medium

IONOCB-6707

Total counts of recorded contents in series folder are mismatched

Medium

IONOCB-6689

[ButterFlies] [IOS]App is relaunching after BG/FG

Medium

IONOCB-6070

Failed to display Catch-Up search results in Replay filter.

Medium

IONOCB-5726

[Butterflies] Crash is seen on saved screen.

Medium

IONOCB-5622

[BUTTERFLIES] In-home error message is not shown in Discover/Explore/Saved

Medium

IONOCB-4941

[Butterflies] Focus is moving to action item instead of content in Episodic media card

Medium

IONOCB-4716

[BUTTERFLIES] In Guide Screen - Entered DCE numbers are not removed when left key is pressed

Medium

IONOCB-4115

[TIZEN ]Dce in EPG grid and playback DCE is different

Medium

IONOCB-2598

[ION_SIT] Focus is lost when we Click 3 times Back Key on Version information Screen

Medium

IONOCB-6159

[Butterflies] [LG Web OS] Able to Enter User Name And Password On Sign in Page When We invoke Forgot Password Popup.

Low

New Issues

The following are the new issues found in this release and are still in the OPEN state.  

Issue key

Summary

Severity

IONOCB-7032

[Butterflies] Actual error/popup is seen after signing in error in these scenarios like force stop/clear data/reboot.

Medium

IONOCB-7031

[Butterflies] SSM is not working properly (Enabled Aggregated API)

Medium

IONOCB-6933

[Butterflies][UMB] Playback will be stuck when we do fast channel Zap.

Medium

IONOCB-6932

109 channel is tuned every time when we do logout-login.

Medium

IONOCB-6931

[ButterFlies] Blank Poster is seen before the default poster if we Exit Discover immediately after standby/wakeup or First login or reboot.

Medium

IONOCB-6927

Parental rating will not fallback to 2.x with 3.x ratings is disabled in app

Medium

IONOCB-6922

[Butterflies][UMB] Delete profile POP UP not dismissing when we press back button .

Medium

IONOCB-6920

[Butterflies]RCU Keys are not responding properly after B/G F/G on media card.

Medium

IONOCB-6918

The Ion app is launched without a network connection on the devices, when do force stop the application in the no network mode

Medium

IONOCB-6916

[ButterFlies] Parental Pin is asked twice after Bg/FG with event transition

Medium

IONOCB-6913

[ButterFlies] Channel playback and Timeline are showing different channels and Guide focuses on default channel if we select "only subscribed channels".

Medium

IONOCB-6910

[BUTTERFLIES] Surfer is not invoking when we perform Stand-by & Wakeup 

Medium

IONOCB-6884

[BUTTERFLIES] Forgot password link is overlapping with Terms & condition and can't navigate/open TERMS AND CONDITIONS LINK.

Medium

IONOCB-6883

[BUTTERFLIES] Catchup tag is not seen on playback screen, once the event became catchup

Medium

IONOCB-6873

[Butterflies][UMB] parental popup overlap on playback.

Medium

IONOCB-6866

Random crash is seen in SEI(OTVAA)

Medium

IONOCB-6826

 [BUTTERFLIES] Dynamically Start-over & jump to live text is not changing when we perform Start-over actions 

Medium

IONOCB-6807

Unable to enter numeric values in search via RCU keys

Medium

IONOCB-6791

Playback Got Stuck when disconnect wifi hotspot and connecting back - FIRETV 4K Device Only

Medium

IONOCB-6772

Focus lost is seen in LGWEBOS in setting screen

Medium

IONOCB-3854

[Butterflies][QXC]Focus lost on First launch settings.

Medium

IONOCB-6924

[ButterFlies] Focus lost on media card of a unsubscribed content

Low

IONOCB-6914

[ButterFlies] Poster and playback are different after internet Connect/Disconnect

Low

IONOCB-6760

Focus lost is observed when user selects "No" from the NPVR confirmation popup after disconnecting and reconnecting ethernet.

Low

Resolved Issues

The following issues are fixed, and these bug fixes are part of this release.

Issue key

Summary

Severity

IONOCB-6948

[Android Mobile] Landscape playback is seen half screen.

Critical

IONOCB-6945

[Android Tab]_After Background to Foreground Player screen is cropped .

Critical

IONOCB-6941

[Tizen, WEBOS] Favourite is not working, event fav is not adding to Saved, channel Fav is not not available in Guide filter

Critical

IONOCB-6939

[Tizen, WEBOS] Many filters are missing in Guide filter screen

Critical

IONOCB-6936

[Android Mobile] App getting Crashed when select casting and swaps backward from surfer.

Critical

IONOCB-6881

[Automation] App Crash when we open the Application in iPad

Critical

IONOCB-6830

[Butterflies] Default channel playback is not tuning after standby/wakeup the STB.

Critical

IONOCB-6827

[Automation] Crash is seen on launching Discover Screen

Critical

IONOCB-6754

Multi audio is not switching to secondary language

Critical

IONOCB-6747

Surfer is displayed instead of timeline with the timeout of 12 seconds(timeline config)

Critical

IONOCB-6744

Focus lost during the menu navigation

Critical

IONOCB-6739

[ATV][Netlife]Sometimes playback does not start and posters are show after zapping

Critical

IONOCB-6736

[WebOS][Netlife] Video blinks on sofast channels. 

Critical

IONOCB-6730

[CICADAS] Crash observed when launching Live menu

Critical

IONOCB-6628

[Broadstar] Partial Recordings unplayable in FTV & ATV

Critical

IONOCB-6487

[Broadstar] Remotes becoming unresponsive after random amount of time

Critical

IONOCB-7037

[Butterflies] Playback is not happening after enabling parental lock.

High

IONOCB-7016

[Automation] Failed to Play Series Event

High

IONOCB-7015

[DWH] CPM data is resolved as NULL or unknown

High

IONOCB-6987

[Butterflies] Tuning to the Default channel instead of last played channel after reconnecting the internet.

High

IONOCB-6981

[ButterFlies] Series events are not playing when searched via explore screen

High

IONOCB-6980

[ButterFlies] Live playback is happening for a future media card in Live Screen

High

IONOCB-6978

[Butterflies] User is unable to delete/ edit the entered credentials in the Login page.

High

IONOCB-6977

[Butterflies] On the first time, autologin failure is fallback to the normal login page instead of the Mi claro Login page.

High

IONOCB-6973

Parentally locked event is not playing after providing pin with event transition 

High

IONOCB-6971

Parentally locked channel is not playing back and it shows the DRM licence error 2003

High

IONOCB-6966

[Desktop] settings icon is displayed in bigger size 

High

IONOCB-6963

Subtitle/cc, is getting enabled after doing SO followed by Jump to LIVE

High

IONOCB-6950

[BUTTERFLIES] Channel Zap Not Working After Start-Over from Episodic Strips

High

IONOCB-6935

[Tizen] Agreement url is overlapped with user name password form

High

IONOCB-6930

[BUTTERFLIES] Two times Poster Blinks then Playback starts when we do Start-over from Media card

High

IONOCB-6928

playback_metricks are not sent on Android Q2 and Q3 umbrella

High

IONOCB-6925

[Butterflies] Insight transactions are seen even when the STB is in standby mode for a period of time.

High

IONOCB-6919

[BUTTERFLIES] Not Tuning to Default Channel After Playing a Channel from Guide Filter, Followed by Standby & Wakeup

High

IONOCB-6911

"playbackprogress" on playback_metricks request is always around 30 on live

High

IONOCB-6907

[ButterFlies] Incorrect Guide List loads after applying filter and resetting it

High

IONOCB-6906

Default poster and Zap confirmation Pop up is seen after coming back from Stand by wake Up.

High

IONOCB-6901

[BUTTERFLIES] 2203 Error occurs when pausing and playing a live event

High

IONOCB-6899

 The suspended message does not appear after rebooting the STB.

High

IONOCB-6898

[ButterFlies] Saved Content is shown with blank poster when did standby,wakeup on thirdparty channels.

High

IONOCB-6880

[ButterFlies] Parental locked content plays without asking for a pin after Bg/Fg

High

IONOCB-6879

[Butterflies] Surfer is not dismissed along with the 5sec tag after performing a seek backward but playback is happening.

High

IONOCB-6864

[Butterflies] Parental PIN is asking twice on tuning through the Binge-watching popup.

High

IONOCB-6861

[BUTTERFLIES] The previously played channel is not tuning after BG/FG

High

IONOCB-6860

[ButterFlies] Playback stucked on poster after coming back from a third party Application via google assist

High

IONOCB-6856

[LGWEBOS] App is getting slower after keeping long run for 1-2 hours

High

IONOCB-6849

[ButterFlies] Not Subscribed event media card is not correct when Searched from Explore

High

IONOCB-6847

[ButterFlies] Channel Logo and Channel Number is not shown for Single Recorded Contents/on-going recordings in SAVED Screen.

High

IONOCB-6842

[Butterflies] OTVAA Issues.

High

IONOCB-6841

Bottom header and genare are not loading on claro production with Media card Aggregated Enable.

High

IONOCB-6836

[ButterFlies] Startover and Jump to live is not proper for a live event searched via Explore/From Episode Strips.

High

IONOCB-6834

[ButterFlies] Launch Screen Timeout is working on other screens as well.

High

IONOCB-6819

The third-party ChannelZap features are not working. When tuning to the Netflix channel on the Surfer 109 channel, the video is decoding.

High

IONOCB-6816

Recorded content is not appearing in the Saved menu for any of the accounts.

High

IONOCB-6811

The EPG displays as empty after removing a favorite from the live screen and returning to the EPG screen.

High

IONOCB-6810

Previous channel audio is heard when zapped to an unsubscribed channel

High

IONOCB-6809

In the live channel, when the user presses the single skip rewind in the surfer banner box switches to the start-over URL. Live Buffer is not working

High

IONOCB-6806

1001 error seen randomly 

High

IONOCB-6802

[Android TV] 2001 Player error is seen during playback

High

IONOCB-6801

[TIZEN] Focus lost in live playback progress bar when doing backward trick play

High

IONOCB-6796

Channel overlap is happening after changing the language

High

IONOCB-6789

[CICADAS] App crash is seen on selecting Arabic language in handheld devices

High

IONOCB-6784

The subtitle value resets to default after the event changes.

High

IONOCB-6780

[CICADAS] Media card bottom header and player id changed

High

IONOCB-6778

Subtitles were not decoding when skipping rewinding and switch to start over URL

High

IONOCB-6775

Subtitles are always displayed in the bottom section, whereas they were working properly in the previous player.

High

IONOCB-6774

Getting error 2003 in LGWEBOS "DRM failed licence error"

High

IONOCB-6770

Pin is asked on doing startover for a live event.

High

IONOCB-6758

LG Q2 ussage is not reported on DWH

High

IONOCB-6757

Parental popup is not displaying when user goes BG/FG

High

IONOCB-6756

General DRM error [2301] is seen during playback

High

IONOCB-6733

[Automation] Get premium Error does not show in Unsubscribed Channel 

High

IONOCB-6732

Video of previously played channel is played for In-Home channel even though IP is not enabled for In-home channel

High

IONOCB-6720

[CICADAS] Playback error 0 is seen on TV devices

High

IONOCB-6716

[CICADAS] Settings and Explore menu are not proper in Desktop

High

IONOCB-6693

[Butterflies][AMOB]Scroll up not working after applying filters on Live screen.

High

IONOCB-6672

Random IID values are being generated when launching other applications in the Apps & Games menu.

High

IONOCB-6654

[CICADAS] No changes seen on applying filter in Explore screen

High

IONOCB-6626

[Butterflies] Event starts the playback from the Guard time position on doing Start Over. 

High

IONOCB-6622

[ButterFlies]Playback stuck/loop is observed after doing startover and played content for sometime

High

IONOCB-6606

ION app frequently call programmes query which makes app slow

High

IONOCB-6605

[BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over

High

IONOCB-6591

[CICADAS] Unable to search catch-up events in all devices

High

IONOCB-6557

(Processed bytes TCP) User traffic is more.

High

IONOCB-6192

[Automation] Guide goes Blank / EPG Blank after running Automation Testcases.

High

IONOCB-3944

[iOS][CHROMECASTING] After moving few times the timeline moment for a video, the video is blocked

High

 

Click to expand...

Version 24.40.040

Release Summary

ION 24Q3 GA release, 24.40.040 includes the following features and bug fixes. This release is targeted for SEI, ATV, FTV, AMOB & iOS. 

New Product features

The features included as part of this release are:

  1. [CLC] User agent classification for Claro CDN

Backward Compatibility Consideration


ION version

OPF version

Results

24Q3

23Q2

Pass

24Q3

24Q2

Pass

List of Known Issues

The following issues are still open (not resolved) in this release, ION-24.40.040


Key

Summary

Severity

IONOCB-6136

After waking up the STB from standby, only the Claro key is working none of the other keys are functional.

High

IONOCB-6365

[Automation] NMP Player issue is observed during the playback

Medium

IONOCB-6344

[BUTTERFLIES] [USER PROFILES] Discover Rails are not getting filtered based on profile selected

Medium

IONOCB-6321

[Butterflies] 1003 error is seen in playback

Medium

IONOCB-6253

[Butterflies] Blank screen with audio is heard after event transition

Medium

IONOCB-6081

[CICADAS] Blank grid guide screen is seen in TestSigma execution

Medium

IONOCB-6070

Failed to display Catch-Up search results in Replay filter.

Medium

IONOCB-5726

[Butterflies] Crash is seen on saved screen.

Medium

IONOCB-5622

[BUTTERFLIES] In-home error message is not shown in Discover/Explore/Saved

Medium

IONOCB-4941

[Butterflies] Focus is moving to action item instead of content in Episodic media card

Medium

IONOCB-4716

[BUTTERFLIES] In Guide Screen - Entered DCE numbers are not removed when left key is pressed

Medium

IONOCB-4115

[TIZEN ]Dce in EPG grid and playback DCE is different

Medium

IONOCB-2598

[ION_SIT] Focus is lost when we Click 3 times Back Key on Version information Screen

Medium

IONOCB-6421

[Automation] Menu overlaps & dual focus are seen

Low

IONOCB-6349

[BUTTERFLIES] [USER PROFILES] Focus flicker seen inside User Profile edit screen

Low

IONOCB-6309

Claro logo (splash screen) is seen on the left side on relaunching the app

Low

IONOCB-6159

[Butterflies] [LG Web OS] Able to Enter User Name And Password On Sign in Page When We invoke Forgot Password Popup.

Low

IONOCB-6031

Surfer time is not updating properly as per the REWIND/FORWARD time.

Low

New Issues

The following are the new issues found in this release and are still in the OPEN state. 


Issue key

Summary

Severity

IONOCB-6720

[CICADAS] Playback error 0 is seen on TV devices

High

IONOCB-6726

[CICADAS] Menu doesn't load on first launch and auto-dismisses when we launch manually 

Medium

IONOCB-6719

[ButterFlies] Audio is changing from spanish to english when did startover

Medium

IONOCB-6718

[BUTTERFLIES] No Internet Connection message is not shown after launching app without internet

Medium

IONOCB-6717

[ButterFlies] surfer is shown for a not subscribed event in live screen

Medium

IONOCB-6715

[Butterflies] Playback is happening when RMG Module is DOWN.

Medium

IONOCB-6714

[Butterflies] Discover Screen is continuously loading when Content Builder Module is DOWN.

Medium

IONOCB-6712

[ButterFlies] RCU KEY for Discover is not working on NOKIA

Medium

IONOCB-6710

[Butter Flies] App will remain on splash screen when did reboot after disconnecting internet

Medium

IONOCB-6707

Total counts of recorded contents in series folder are mismatched

Medium

IONOCB-6703

[UMB]Menu not loading after changing profiles.

Medium

IONOCB-6702

[ButterFlies] [IOS] Playback will start without asking for a parental pin after bg/fg

Medium

IONOCB-6701

[BUTTERFLIES] Offline mode text overlaps with settings icon

Medium

IONOCB-6696

[Butterflies] Alignment issue in EPG grid.

Medium

IONOCB-6689

[ButterFlies] [IOS]App is relaunching after BG/FG

Medium

IONOCB-6713

Not subscribed is displaying while trying to play the on-going live series events from the Explore

Low

Resolved Issues

The following issues are fixed, and these bug fixes are part of this release.


Issue key

Summary

Severity

IONOCB-6543

Crash issue is observed after sign to the UMB application

Critical

IONOCB-6496

App got stuck when try to favorite the channel from Live player screen surfer.

Critical

IONOCB-6491

[CICADAS] App crashes when playing inhome content.

Critical

IONOCB-6487

[Broadstar] Remotes becoming unresponsive after random amount of time

Critical

IONOCB-6441

There is some data issue on APP for latest ION build ,we are getting wrong event streaming time and date for all channels

Critical

IONOCB-6693

[Butterflies][AMOB]Scroll up not working after applying filters on Live screen.

High

IONOCB-6683

[Butterflies] Not able to change the resolution from settings screen.

High

IONOCB-6577

Recording status is not getting updated when recording a catchup event 

High

IONOCB-6572

Protect icon is not present in the recorded content in Saved screen

High

IONOCB-6561

App is getting stuck after 30-40 testcase execution in automation

High

IONOCB-6550

[ButterFlies] Apps and Games Screen is not loading until we pressed back key

High

IONOCB-6546

[BUTTERFLIES] [UMB] [Desktop] Episodic strips and Cast & Crew are not loading in Media card

High

IONOCB-6513

[ButterFlies] Random crash is seen on SEI after continuous use, issue seen only in Android 12 firmware

High

IONOCB-6503

Live playback do trick mode Black screen is appear.

High

IONOCB-6497

Start Over is not working From live playback.

High

IONOCB-6494

[Butterflies] [Android 12] Playback stuck is seen after ON/OFF the Wi-Fi setting.

High

IONOCB-6493

[BUTTERFLIES] [CHOPIN] Not able to Delete the Recorded contents in saved 

High

IONOCB-6458

[iOS][Netlife] Sometimes black screen with audio of another content is displayed after return from BG

High

IONOCB-6424

[CICADAS] App crash is seen on applying filter in Explore screen

High

IONOCB-6414

[Netlife][iOS] Message does not get the device on foreground

High

IONOCB-6410

[NETLIFE][FTV] Message title is not displayed.

High

IONOCB-6391

[Butterflies] Playback stuck after switching from ethernet to Wi-Fi.

High

IONOCB-6358

[ButterFlies] Able to play the not-subscribed content.

High

IONOCB-6065

Menu overlap is seen Playback screen

High

IONOCB-5341

[Netlife][WEB] Error 7004 after playback trick-mode

High


Version 24.40.020

Release Summary

ION 24Q3 GA release, 24.40.020 includes the following features and bug fixes. This release is targeted for LG Web OS and Desktop Web. 

New Product features

The features included as part of this release are:

  1. Bitmovin Player Integration for Web Devices ( Tizen, LG Web OS, Desktop Web )

  2. Promotional Banner in Rails - OPF integration And Website

  3. [Desktop] Discover/'Rails driven' common component for Desktop

  4. [CLC] User agent classification for Claro CDN

Backward Compatibility Consideration


ION version

OPF version

Results

24Q3

23Q2

Pass

24Q3

24Q2

Pass

List of Known Issues

The following issues are still open (not resolved) in this release, ION-23.52.040


Key

Summary

Severity

IONOCB-6136

After waking up the STB from standby, only the Claro key is working none of the other keys are functional.

High

IONOCB-6365

[Automation] NMP Player issue is observed during the playback

Medium

IONOCB-6344

[BUTTERFLIES] [USER PROFILES] Discover Rails are not getting filtered based on profile selected

Medium

IONOCB-6321

[Butterflies] 1003 error is seen in playback

Medium

IONOCB-6253

[Butterflies] Blank screen with audio is heard after event transition

Medium

IONOCB-6081

[CICADAS] Blank grid guide screen is seen in TestSigma execution

Medium

IONOCB-6070

Failed to display Catch-Up search results in Replay filter.

Medium

IONOCB-5726

[Butterflies] Crash is seen on saved screen.

Medium

IONOCB-5622

[BUTTERFLIES] In-home error message is not shown in Discover/Explore/Saved

Medium

IONOCB-4941

[Butterflies] Focus is moving to action item instead of content in Episodic media card

Medium

IONOCB-4716

[BUTTERFLIES] In Guide Screen - Entered DCE numbers are not removed when left key is pressed

Medium

IONOCB-4115

[TIZEN ]Dce in EPG grid and playback DCE is different

Medium

IONOCB-2598

[ION_SIT] Focus is lost when we Click 3 times Back Key on Version information Screen

Medium

IONOCB-6421

[Automation] Menu overlaps & dual focus are seen

Low

IONOCB-6349

[BUTTERFLIES] [USER PROFILES] Focus flicker seen inside User Profile edit screen

Low

IONOCB-6309

Claro logo (splash screen) is seen on the left side on relaunching the app

Low

IONOCB-6159

[Butterflies] [LG Web OS] Able to Enter User Name And Password On Sign in Page When We invoke Forgot Password Popup.

Low

IONOCB-6031

Surfer time is not updating properly as per the REWIND/FORWARD time.

Low

New Issues

The following are the new issues found in this release and are still in the OPEN state. 


Issue key

Summary

Severity

IONOCB-6622

[ButterFlies]Playback stuck/loop is observed after doing startover and played content for sometime

High

IONOCB-6605

[BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over

High

IONOCB-6682

[ButterFlies] Recents are launching on rewind trick mode on the surfer.

Medium

IONOCB-6675

[BUTTERFLIES] [WEB] Black layer is seen on Discover posters

Medium

IONOCB-6670

[Butterfiles][Desktop] Search is not working after applying filters.

Medium

IONOCB-6669

[BUTTERFLIES] [WEB] Future epg is loading continuously without events 

Medium

IONOCB-6668

[Butterflies][WEB] Spanish language is not seen in Desktop.

Medium

IONOCB-6666

Channel Search is not working in Desktop Umbrella build 

Medium

IONOCB-6662

[ButterFlies][Tizen] the Play key in the series folder is not working in the search menu.

Medium

IONOCB-6660

[ButterFlies] "No Content Available" message is seen for 1-2 seconds before discover loads.

Medium

IONOCB-6656

[Automation] Menu overlaps when the search content is opened.

Medium

IONOCB-6607

[Butterflies] NPVR/Catchup Playback stuck on poster if played continuously for more than 10mins

Medium

IONOCB-6602

[Butterflies] [Long run] Future events are loading after screen change or takes time to load in Timeline.

Medium

IONOCB-6598

[ButterFlies][Tizen][Web OS] Login is not retained after app upgraded to higher version

Medium

IONOCB-6589

[Butterflies] SO does not start from 00:00 seconds 

Medium

IONOCB-6579

playing from series media card is loading a blank episodic media card instead of playing content(Playback) 

Medium

IONOCB-6576

With fresh app installation Series event search from explore screen is taking ~15 sec to load

Medium

IONOCB-6569

[Butterflies] Live screen will be blank after doing FG/Bg from discover.

Medium

IONOCB-6547

[ButterFlies][Netlife] Video decoding error occurs during channel zapping - NKLC & NKM2 TV Model

Medium

IONOCB-6544

A black screen / AV struck appears after 6+ hrs of channel zap

Medium

IONOCB-6724

[Netlife][AMOB][iOS] Device remembers the credentials when deleting and installing the APP.

Low

IONOCB-6667

[Butterflies] In Login screen focus is seen on the Password first instead of Username.

Low

IONOCB-6638

[Butterflies]Live, Discover and Guide blank after navigating to 3rd party app and coming back

Low

Resolved Issues

The following issues are fixed, and these bug fixes are part of this release.


Issue key

Summary

Severity

IONOCB-6575

[BUTTERFLIES] App goes blank when we Navigate to User profile menu

Critical

IONOCB-6658

Menu overlap on media card screen.

High

IONOCB-6623

[BUTTERFLIES] Playback is not working from search screen

High

IONOCB-6606

ION app frequently call programmes query which makes app slow

High

IONOCB-6605

[BUTTERFLIES] Sometimes Playback gets Struck after doing audio language change followed by Start-over

High

IONOCB-6597

[ButterFlies] Unsubscribed channel Shows DRM Error after entering the parental pin

High

IONOCB-6586

[ButterFlies] Posters are not seen for NPVR playback

High

IONOCB-6573

[Butterflies][LG web OS]1200 "Source Error" playback error on LG web OS

High

IONOCB-6570

Play icon is not seen for Recorded/Recording content immediately in Saved Screen

High

IONOCB-6554

[BUTTERFLIES] QR Code seen on Live Playback for Locked event

High

IONOCB-6526

[BUTTERFLIES] Surfer is not dismissing after event transition 

High

IONOCB-6525

[BUTTERFLIES] Playback struck after Fast Zap followed by BG/FG

High

IONOCB-6499

Routing through the live screen , not able to navigate through another menu

High

IONOCB-6443

[BUTTERFLIES] Timeline Not Launching After Successful Recording Set Toast Message

High

IONOCB-6429

[BUTTERFLIES] Playback struck after performing BG/FG on login screen

High

IONOCB-6423

[ButterFlies] App is crashing when we set reminder through episode strip or related strip

High

IONOCB-6154

After trickmodes, Start over is not working properly for Live Events

High