Cancelling a third-party product entitlement

Overview

When a third-party product entitlement needs to be cancelled, the CRM system should request that OPF cancel the entitlement.

OPF then cancels the entitlement through Bango as well.

Request

The endpoint that the CRM system should use depends on whether your deployment uses SSP or not:

• SSP deployment – see Cancelling a third-party product entitlement – SSP deployment.

• Non-SSP deployment – see Cancelling a third-party product entitlement – non-SSP deployment.