OpenTV ENTera & OpenTV Platform Documentation

Account Dashboard

Account Dashboard | Overview

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The Account Dashboard Overview tab lets you see a variety of account-related data for the selected time period, including:

  • Total number of accounts

  • Average number of active accounts per day

  • Number of new accounts (for the last last 24 hours and for the selected time period)

  • Number of account suspensions in the selected time period

  • Comparisons of the following between the current 24-hour-period and the previous 24-hour period:

    • Total registered accounts

    • Active accounts

    • New accounts

    • Suspended accounts

  • Top accounts by:

    • Session duration

    • Number of sign-ons

    • Number of unique content views

    • Number of activities

    • Number of errors

    • Number of connected devices

At the top of the page, you can:

  • Change the date range

In the overview section, for each tile, you can:

  • Hover over or click the tile to see exact numbers.

  • Click the tile and then click 

    table_icon.png

    to open the View Data window for the selected data category.
    In this window, you can:

    • See more detailed data, including (for some categories) a list of the accounts that comprise the total shown in the tile.

    • Change the sort order.

    • Show and hide fields.

    • Change the number of rows displayed.

    • Download the data.

In the top accounts sections, you can click on a row to open the Account Details tab.

Account Dashboard | Details

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The Account Details tab shows detailed data for the selected account, including:

  • Last sign-on time

  • Average number of sessions per day

  • Average number of views per day

  • Recording quota size and usage

  • Account status

  • Account creation date

  • Location

  • Countries

  • Recent activities

  • Connected devices

  • Errors

  • Packages and subscriptions

  • Content views

  • Recordings

As in the Account Dashboard | Overview tab, you can click on any of these to open the View Data window, which shows more detailed data (see above).