Internal Release Notes – ION

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen

Critical

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder

High

Touch sensitivity of record button is very low while switching from one episode to all episodes

High

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event

High

[Mobile Device] For Arabic language the app is arranged from left to right

High

Live event progress bar in channels with timeshift is not displayed..

High

When doing fast scrolling up and down, the position in the time-line goes back to TODAY

High

Version 1.7.12 is introducing a delay on live stream

High

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

High

123

[All Devices] Live filter in search does not show any result when searched with "College"

High

When an user unsubscribes from customer account, the app still running

High

Surfer flicker is seen for "No Information available" channels in full screen video playback

High

Big time to load the EPG guide menu

High

Focus is lost and unable to navigate to any content after coming back from other app selected through watch

options of deeplink content

High

Reverse EPG is going blank on navigation

High

Keyboard is overlapping on every screen from Search screen

High

[FireTV] Unable to scroll in the Saved list after selecting filters

High

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

High

Favourite filter is not displaying in Replay.

High

IONOCB-2965

There isn't poster for the events showed in a search

High

OCB-5200

Event transition is not happening after the current live event is completed

High

IONOCB-3115

Sluggishness is seen on Settings and saved screen

High

OCB-5612

Live playback is tuning when you play a catch-up content

High

IONOCB-3120

Binge Watch pop-up is not seen for few scenarios

High

IONOCB-3136

From timeline to reverse EPG ,page is not getting change.

High

IONOCB-3137

Google voice search UI showing Blank

High

IONOCB-3140

Ch+/- keys works on Media card and Related strips go missing

High

IONOCB-3000

Favourite Pop-up Is not dismissed on Playback screen when we perform BG/FG Scenario.

High

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

High

IONOCB-3121

Season Wise sort is not proper for few contents in a recorded series folder

Medium

IONOCB-3059

Favourite filter is not removed, but it shows all events under the filter

Medium

IONOCB-3132

Surfer is not dismissing on start over after unfavoriting the channel

Medium

IONOCB-3124

Surfer is not dismissing for the google voice search tuned content

Medium

IONOCB-2636

Focus is lost in Media card on removing Channel Favorite

Medium

IONOCB-3134

Unable to enter keys for DCE/PIN Popup

Medium

IONOCB-3125

Issues on playing the event from favorite filter

Medium

IONOCB-3141

Live media card will open when we navigate to live event from guide.

Medium

IONOCB-3142

English Audio is seen thrice in Audio output.

Medium

IONOCB-3143

Bookmark is seen for future events.

Medium

IONOCB-2636

Focus is lost in Media card on removing Channel Favorite

Medium

OCB-4302

Close icon is not working in playback screen

Medium

OCB-5195

Surfer is not seen, only player control icons are seen in playback screen

Medium

IONOCB-2962

Login Screen Layout is improper when we pinch in iPad Keypad

Medium

IONOCB-2971

Media Card is opening when we select Filter Icon

Medium

IONOCB-2978

Parental popup will display two times.

Medium

IONOCB-2929

Recording Pop up Strings are displayed in English even On Screen language is set to Espanol

Medium

Device ID logged by ION in Activity does not resolve to Devices table in DWH

Medium

After cancelling the series recordings, trying to re-record the events again getting pop-up with cancel recording

Medium

Audio is heard on HOME screen while WiFi disconnect/reconnect scenarios

Medium

[iPad] ION app takes around 30-50 seconds to show internet error message after disconnecting WiFi in iPad

Medium

Posters are overlapping in magazine layout in discover screen

Medium

Info not available for the actual event in the miniguide

Medium

Loading icon is displayed on the live screen when ES Language is selected

Medium

Focus is lost when we click 3 times back key on version information screen

Medium

Deleted recorded are still displayed in saved screen when favourited

Medium

Surfer bar is seen only when we click top of screen in learn more video

Medium

App is playing same contents when we press play key on remote on different strips in Discover screen

Medium

[iPhone] OK/CANCEL option in date picker is seen below the screen

Medium

Unable to unprotect the recorded content when PIN is not set in the account level

Medium

UI transition is not smooth when user switches to full screen mode or exit from full screen mode while playing video

Medium

Missing Information from Media Card in RAILS

Medium

[FireTV] Different content Media card is launched on press RIGHT and OK key in Discover Strips

Medium

Metadata information for a Catch Up series content in CW strip is incorrect

Medium

[FireTV] Filter is launched on clicking OK key before Scheduled list is loaded

Medium

In Rails strip title in Arabic is displayed on left side instead of right side

Medium

Keypad highlight is not aligned properly in parental control screen

Medium

[TV] RAIL titles are empty when language is changed to other language and back to English

Medium

[FireTV] Previous content video playback is observed for fraction of second

Medium

When zapping back to same channel once current even finishes, Live Play Icon appears

Medium

Firetv: Reverse content selection in Arabic language

Medium

[GOOGLE ANALYTICS] "Not Set" criteria is found in view_event and select_content under Events

Medium

[ION] - Video app – all playback goes to the same “rabbit” content

Medium

Focus remains in filter icon once the filter is applied in Guide screen

Medium

Internal ION app not valid very soon after signing.

Medium

[TV] Wrong filter is seen in Searched results

Medium

[Mobile Devices] Two favourite icon is displaying in media card

Medium

[Android Mobile] Wrong media card is launched on selecting catchup events from 2345 channel

Medium

[All Devices] Unable to tune to a channel with no events once Error -1004 is encountered

Medium

Sorting issue in browse by catalogue

Medium

On Android Mobile 1.7.20 app, scrolling down in GUIDE is very slow

Medium

Bad behavior in the playback of the recording

Medium

IONOCB-3138

Focus is seen on Guide when dismisses the DCE keypad.

Low

SocuBuffer parameter stop work correctly

Low

All locked channel is getting unlocked after entering the PIN

Low

App crashes and

error seen in Firebase

Critical

Videos are blank and only audio is heard on the HLS stream

Critical

Session has expired Error Message is seen after installing app for the first time.

High

Binge watch doesn't work if a user replays a series

High

[TVKEY] EPG Grid is not showing "Program Info unavailable" if we delete the same event in the opconsole

High

[TVKEY] DCE Navigation shows Invalid channel on Recorded video playback

High

Paused time shown in next played recorded content

High

Not able to enter the Parental PIN when tuned through Google voice search

High

Screen event is reported as "not set" in FIREBASE_SCREEN

High

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

High

[Tizen]Keyboard is getting invoked on playback screen under explore..

High

Live events are listed in continue watching strip

High

[iPad iOS 16] Last strip in Discover is cut at the bottom of screen

Medium

[FireTV] No results text in explore screen is truncated

Medium

Opening any recorded content folder first focus shows in the filter icon

Medium

Discover screen is not loading on the first launch

Medium

Parental PIN pop up is appearing twice

Medium

[Mobile Device] Logo size is inconsistent in login screen

Medium

Keypad is not launching when tried to change the Global pin.

Medium

[FireTV] Favourite filter is not removed, but it shows all events under the filter

Medium

[Mobile Device] Allow and Don't allow notification pop-up is not seen

Medium

No space seen between the text service & account in log In screen.

Medium

[TVKEY] Events with long names are overlapping with bookmark indication in Saved Screen

Medium

"No internet connection" seen after Powering ON Ipad

Medium

[TVKEY] Focus is lost on the action items when we perform trick modes on single recorded event

Medium

[iPad iOS 16] Alignment issues with Grid cells in EPG

Medium

Bottom strip is truncated, and name of the event is not seen

Medium

[All Devices] In saved page Live content and currently recording contents are seen under partially watched filter

Medium

[Handheld Devices] Grid cells are misaligned on closing Media card after playback error

Medium

Last row in Replay screen displays wrong message

Medium

[TVKEY] Searched text is not proper, i.e. Text is appearing twice

Medium

[Tizen]Video will play in background when keep watching pop up display.

Medium

[AMOB] Overlap is seen in Android mobile in Media Card

Medium

Focus is lost on the Discover page on Scrolling.

Medium

Protect popup Text is not Center aligned in Spanish

Medium

[TVKEY]Trick Modes are not working on Parentally locked content on Continue watching

Medium

[Arabic] More Space is seen on the arrangement of Action bar items in Media card Page.

Low

[iPad iOS 16] Video plays from start of the event on RW 10sec

Low

Partial Recording is not working, Always displayed total duration of the content

Critical

Fire base is only triggering Screen view and User engagement

Critical

App crashes on setting Reminder

Critical

OOM App crash is seen on fireTV

Critical

Watch next, episodes and related strip randomly disappears in media card

Critical

Search results are not displaying when search facade is enabled

Critical

[Tizen]App crash is observed.

Critical

Switching account is not working

Critical

Surfer is not invoking on pressing ok key on TV Devices after playing any playback error content.

Critical

[Tizen][QoE] Launch time optimization is not on par Samsung Quality Checklist

Critical

[Tizen]Start over is not working throwing 1000 error for live and catchup.

Critical

App crash is seen by navigating in Media Card

Critical

Black screen is displayed when switch from Landscape mode to portrait mode

Critical

[All Devices]Build is crashed for all platforms

Critical

[TVKEY]App Crash is observed

Critical

App crashes on changing the language in Settings screen

Critical

Test Id is not available for the "Parental control rating selection screen" in ocb builds

Critical

Down key has no action for selecting the search result from input box

Critical

[Tizen]Playback of a Content is not initiated when trying to play by RCU PLAY Key

Critical

[Tizen]The SIGN Out option from SETTINGS screen gets vanished after 4-5 hours of Log in and not visible later.

Critical

[Tizen][Navigation] Navigation through the Player Control options in the Player screen is not smooth during Faster navigation

Critical

[Tizen][Multitasking]ION App does NOT SHOW Up in the background Last Focused Item is highlighted on HOME SCREEN when user switches to ION App while exiting(Back key) from Any 3rd Party App except YOUTUBE

Critical

[Tizen][Multitasking]ION App is not displayed in the background when force closing any 3rd party app (e.g. YouTube) by long pressing BACK Key

Critical

[Tizen][TV Key]Navigation gets Blocked in DISCOVER screen after returning when Played any VOD by pressing Play Button from RCU

Critical

[Tizen][Bug-Navigation] While navigating between setting menu items, the focus skips menu options sometimes

Critical

[TIZEN][Long Run]ION App is extremely unresponsive after an uninterrupted runtime of 48 hrs

Critical

[Tizen][TV Key] DCE feature stops working after user attempts numeric key inside settings menu

Critical

[TVKEY-PHASE2] Focus is lost when we navigate in saved

Critical

[TVKEY-PHASE2] Record/manage popup is not displayed from playback screen

Critical

App crashed After 12 hrs Longrun playback

Critical

[TVKEY-PHASE2] Focus is going to first action item in media card

Critical

 [Tizen]From UI screens "Exit popup" will not display by pressing Exit key .

Critical

[SEI]Box crash issue is observed, When enable the Insight

Critical

[TIZEN]Upon continuous channel zap infinite loading icon observed and app got stuck

Critical

[TVKEY]App Crash when we press ok on guide screen

Critical

Clone -Duplicate issue 1000 error

Critical

[IONSIT] App crashes on pressing PLAY key on a Catch-up event

Critical

[Firebase][Tizen][TV-Key] Screen_View event is not captured in Firebase Analytics Dashboard

Critical

[Firebase][Tizen][TVKey] Some events are not getting triggered in Firebase Analytics upon performing UI action

Critical

[Firebase][Tizen]Firebase is NOT captured 'SEARCH' event while performing Search action in the ION App

Critical

[IONSIT][TV Devices] Surfer not launching after toast message is displayed

Critical

[ION_SIT][Tizen]Video gets stuck when we plug back the ethernet cable.

Critical

ION retries after an outage

Critical

Client app sending negative values for bytes downloaded for module UAV playback metrics

Critical

Need to delete the DCE button on SEI devices

Critical

App crashes on playing Catch-up events continuously from reverse epg

Critical

Unable to cancel series recordings

High

[All Devices] Series mediacard from search always shows No synopsis available & No details available

High

Previously played video poster overlapping in seen in Live screen

High

Bookmark is reflected for all the Episodic contents

High

Watch next and Related strip is blank in media card, no contents are displayed

High

[Tizen]RCU keys are not working(Volume+/-, guide, play)

High

[TV Key]Unable to focus on " Terms and Conditions" in Signin Screen

High

[TV KEY] Focus is moving to Guide option in main menu when doing fast navigation

High

Filter icon is displayed on Recent Searches screen

High

[Tizen]Unable to setup First install menu settings screen.

High

Guide screen refreshes and goes back to starting screen on guide page.

High

[Tizen]Video gets stuck when we plug back the ethernet cable.

High

[TV Devices]Unable to Open Filter options on Explore Screen

High

[Tizen]Trick modes are active (FF and Rewind), still if we disable from platform.

High

FF trick mode feature is not working when surfer is dismissed

High

ION app crash is observed randomly

High

Focus is moving to search filter icon after searching any content in explore screen

High

[TVKEY] Play icon is not displayed in surfer, When playback content via Play key in Guide menu

High

[TVKEY] Media card is launching, When we press Left/Right key

High

[TVKEY]Live Video is pause , When launch more info and exit

High

[Tizen]DCE not working full screen

High

App is crashed when launched for the first time

High

Same channel is tuned when we tune any channel from google assist and then try to play another channel from guide

High

Progress bar is getting dismissed when play/pause key is pressed in TV devices

High

Surfer scrub is not working in landscape mode

High

Action items are not displayed in Media card screen

High

[TV] Time left not seen for partially watched events in saved screen

High

[Tizen] EPG grid screen will move to down

High

Video is cropped and Related strip overlapping is seen when switch from portrait mode to landscape mode

High

Unable to click on cast icon in playback screen

High

Focus lost in mediacard in Explore screen

High

EPG is blank after scrolling in Forward EPG

High

Record/Keep Navigation buttons are not functioned

High

App is freeze when we close the pin entry pop-up while deleting "Just this episode"

High

Menu screen navigation is not working after entering in Saved screen

High

[Tizen]Guide is not getting refresh by selecting ''All Channels'' option through filter.

High

Recents not launching in Live playback.

High

Number of channels is different after changing the UI language

High

Insights content type is displayed VOD instead of LIVE when we play a LIVE channel from LIVE menu

High

Focus is lost while navigating in Saved and LIVE screen

High

[TVKEY-PHASE2] Surfer is not launching, when we set or cancel recoding

High

[Tizen]Video stuck after navigating back from third-party app (Hot star)

High

[Tizen]UI Focus inside Settings screen is not as per the design

High

[Tizen]Terms & Conditions are not displayed instead "This webpage is not available" Error is seen

High

[Tizen]KEEP Watching Popup is not getting dismissed while pressing Few Keys from RCU (Home, Content)

High

[Tizen]While navigating between EXPLORE and Settings, for a brief moment the LIVE TV playback is seen in the background behind the UI layer

High

[Tizen][TV Key]ION App shows the Default Live Channel Playback with INFO popup upon N/w disconnection & resumption even when VOD Or, any other Live Channel playback was the last state

High

[Tizen] [TVkey]Back key is not working inside filter screen as per the design

High

[Tv Key] DCE keypad is not launching from surfer DCE option

High

Protect option is not seen first time when we open series recorded media card from series recorded folder

High

[TVKEY-PHASE2] while performing fast forward/rewind, displays pause icon as well

High

[TVKEY-PHASE2] Trick mode is not working as expected on Catchup and Start over contents

High

Playback error is seen on Launching Media Card of Catchup events

High

[EAS]Trigger EAS on "no info available" event which is parentally locked, only locked screen will display.

High

[TVKEY] Pause functionality is not working on Live Playback

High

[TVKEY] PLay key is not working in production tv with old remote

High

[TVKEY-PHASE2][Tizen] Blank screen is seen while fast navigating in saved screen

High

Black screen with surfer is displayed when tilt the iphone to right

High

[TVKEY] Trick modes and Rewind is not working on Live content playback.

High

Alignment issues on Settings screen

High

Video is playing from beginning when we resume the video after tapping share option

High

[Tizen]Upon dismissing 'Keep watching' popup, playback is stuck when left Channel Playback for overnight

High

Navigation through EPG and Miniguide is slow

High

[TVKEY][Tizen]Black/Blue screen will display while zapping between the channels.

High

[Tizen,TVKEY]while zapping observe black screen with loading screen and then poster

High

Clone of issue with summary: [2022] Key event type

High

[BTV] Multiple API calls are sent for play and watch under discover screen.

High

[BTV] Multiple API calls are seen for mediacard metadata and global vod editorials.

High

[ION_SIT][BTV] Multiple API calls are seen for bookmark and favorites .

High

[TV Devices] Playback controls are not working after stand-by and FB/BG on binge watch popup

High

[EAS - FireTV] - EAS message is not triggered when user login after the alert is triggered

High

Multiple audios are heard when EAS triggered

High

Background audio is heard after app sign out when EAS triggered

High

Same content is displayed for all strips when "see more" is selected.

High

[TVKey] Media card screen is shifted up and default video playback screen can be seen overlapping at the bottom when we search any content from Explore

High

Live channel audio is heard on EAS Channel

High

Time line bar doesn't work properly when you watch in recording menu, an event which is in Live while its been recording

High

[All Devices] In Saved screen Book mark is wrongly updating in the Media card

High

Not Getting Language and Parental selection option after clearing cache

High

[Tizen]Navigating back to app from third-party app video won't play after dismissing keep watching popup..

High

Getting Truncated Text in Settings Screen

High

[TVKEY] Parental pin pop up is not showing when we play adult content via Guide and media card.

High

Tv show event show season when it's not a series event in the app

High

[TVKEY] Loading icon is not seen on playing Catchup

High

Focus is lost after selecting language option in settings screen and UI is not proper

High

[TV] EAS message continue to play even when set duration for EAS message is over

High

[Tizen][TV Key]Few events throwing 5006 error.

High

Flicker is seen on recorded media card

High

Saved sorting is not working as expected when user selects Expiry date

High

EAS Notifications are not working on FireOS TV

High

[TV KEY]Poster Image not fully loaded

High

Guide screen shows "No Channels" on iOS device when a favorited channel media Card is launched

High

[TVKEY]Navigation is not smooth on Discover, Live and Explore screen.

High

[TV KEY] Zapping glitch

High

[TVKEY] Claro App is relaunched when we switch between HDMI and Claro profile in Source

High

[TV Key]Navigation is not smooth and stuck is seen in Live screen

High

[TV] Progress indicator is incorrect in Surfer for event with no Program info

High

[SEI] Recent List not updating , When user switch to Unsubscripted channel

High

[DeepLink] Favouriting a DeepLink content doesn't reflect in Saved screen

High

Search box gets selected on launching explore

High

[TVKey] [Tizen]Menu bar is overlapped on event name under explore screen.

High

[Tizen]Video won't play if Tv kept for Long Run.

High

[TVKEY] Lengthy event title is seen in two lines in media card

Medium

Trick mode is working for FF disabled catch-up and NPVR content

Medium

[Tizen] On Discover page for the catchup strip we cannot differentiate the focus in the poster.

Medium

[Tizen]Under settings page high light is missing

Medium

[Tizen] Focus is blurish & text is not properly seen on filter option.

Medium

Unable to cast from Live content to catch up content

Medium

NPVR ,Catch up, VOD and startover events are showing NULL in INSIGHT

Medium

[TVKey] Background is not showing in setting menu options

Medium

Default channel is not tuned when do standby/wakeup/Reboot/clear the app.

Medium

Focus is getting lost when navigate faster in the Filter options

Medium

[TVKEY-PHASE2] Single Left/Right key press is not switching to Rwd/Frwd while trick mode operation

Medium

"OK" text is getting truncated on "Forget Username" and "Terms Condition" Popup

Medium

[TVKEY-PHASE2] Focus is lost when we delete series event without pin protection

Medium

[TVKEY] Content is seen in Saved screen after NPVR feature is disabled

Medium

Focus is lost sometimes for searched contents on media card from Explore

Medium

[TVKey] Play icon is highlighted in media card for Unsubscribed content

Medium

Pressing back key from series folder filter option is going back to Saved screen

Medium

Secondary text of the applied filter is not displayed inside recorded series and scheduled recordings folder

Medium

Each Series recorded folder on Saved screen showing recordings of all other events.

Medium

[TVKEY]Media card is displayed instead of reverse EPG when we launch media card from INFO button and press back

Medium

[TVKEY]Live badge icon is not displayed in the RECENT Media card

Medium

[TVKEY]Padlock icon alignment is not proper in timeline for contents having longer title name

Medium

[TV Key]Search bar is moving to left when we try to search any content in Explore screen

Medium

[IOS TAB][EXPLORE]"Aired xxm ago" text is not coming on secondary text for the search results, under Catchup filter.

Medium

[TVKEY] Line above Filter option is missing

Medium

[Tizen]Media card alignment is not proper.

Medium

[Tizen]Menu bar will invoke from media card for few events under explore screen.

Medium

[TVKEY][Tizen]Padlock icon is not displayed in Guide grid menu

Medium

[Tizen] Keepwatching pop up is displayed when we login.

Medium

Loading icon and parental popup is seen on top of the playback and settings screen

Medium

"Favourites" filter is seen even after un-favouriting all the channels

Medium

[Tizen][Bug-Performance] Navigation is very slow and sluggish while traversing from More Info to Episodes

Medium

Genre options is not displayed in VOD Menu

Medium

Series events which are not seen in saved screen are having manage option in mediacard

Medium

[TV] Manage Favorite popup is timeout, After selecting the favorite icon

Medium

[TVKEY-PHASE2] Catchup tag is not displayed in media card

Medium

Related strip is overlapping with event info in media card.

Medium

Channel is re-loading when enter DCE for current channel number.

Medium

[iPad iOS 16] Related strip disappears on Background/Foreground scenario

Medium

By pressing back key DCE POPUP should dismiss.

Medium

[Tizen][TV Key]Media card is displayed when we press Ch+/-, when we launch media card from INFO button and press back

Medium

Default video playback will not happen by login after access token is expired

Medium

Binge watching is not working from EPG screen

Medium

[TVKEY] Navigation is not working in discover screen

Medium

[Tizen]Few events throwing 1003 (manifest error) error.

Medium

[TVKEY] Focus is not going to selected event, in scheduled screen

Medium

[TVKEY] Channel logos are not displayed instead junk images are seen

Medium

[Tizen]System Serial Number Field does not return any serial number value for Tizen TV

Medium

[Tizen] Padlock Icon does not show up on the timeline

Medium

[Tizen][TV Key]Player screen shows Video error code (5006) before the playback (Error Code 5006) while performing channel change continuously

Medium

[Tizen]By dismissing DCE POPUP, on guide focus lost is seen.

Medium

[Tizen]Tuning to DCE from smart remote on guide screen is not working as expected

Medium

[Firebase][Tizen][TV-Key] View_event is not captured in Firebase Analytics Dashboard under Events category

Medium

TKT-62415-R3L3 RaiStoria (Plurimedia) metadata issue in TEST

Medium

Playback error "15622" observed when tried to resume playback

Medium

Bookmark is not updated properly for VOD content

Medium

[TV DEVICES] Focus is highlighted to some other content in saved screen instead of first content

Medium

[TVKEY] Filter Icon in Saved screen is in Green colour

Medium

Content name text is cropped in Live screen after Auto playback starts

Medium

[FireTV EvoPro] Overlap is seen on Media card

Medium

Recent search results counts are not added more than 5 in Explore screen

Medium

EPG data is not loading

Medium

[TVKEY] Press and Hold of Volume buttons are working in EPG Navigation

Medium

[TVKEY]Surfer is not updating, where as video is playing.

Medium

[TVKEY] while pressing down key after repeated playback and back operation, it is navigating to playback

Medium

Playback surfer not dismissing when google assist searching from home screen after reboot the STB

Medium

[EAS]Trigger EAS on channel with name, which is parentally locked, for some seconds locked screen will display.

Medium

[TVKEY] Favorite Icon in Guide screen is in Green colour

Medium

[TVKEY]Focus lost on mediacard, episodic strip.

Medium

Mini guide: Doesn't have option to see future events, only for past events

Medium

[SEI] Usage Report Options is not displayed after reboot the STB

Medium

[SEI] Default Subtitle options is not selected

Medium

In Learn More Screen Player is not Mounted

Medium

Menu options are overlapping

Medium

Unable to navigate/Focus episodes strip in series mediacard

Medium

[TVKEY]Only menu bar will display.

Medium

[TVKEY] Flicker is seen on Parental Control option in Settings

Medium

[TV Key Installer App] Junk Characters are seen in Password Column

Medium

[TVKEY] UP/DOWN/RIGHT/LEFT key maximizes and minimizes more info popup

Medium

[Tizen, TVKEY] video gets stuck for some seconds when we pause and play after sometime.

Medium

[Tizen]From surfer when we press down key focus always go to cc but not to SO.

Medium

Clone of issue with summary: AndroidTV BLD 1.10.80.1 does not allow dial channel number with tv remote

Medium

[Tizen]By removing ethernet we get 3003 error for first time app install.

Medium

[Tizen]Surfer wont display when we zap the channels.

Medium

[Tizen]Parental lock icon is not seen on grid guide.

Medium

[TV Key][Tizen]Loading icon seen on the live playback surfer bar

Medium

Unsubscribed Channels Shown in Tizen

Medium

[Tizen] User specified Filter does not persist after the device is restarted even when the feature flag is set to "true"

Medium

[Tizen]For some channels video won't play once we plug back ethernet.

Medium

[Tizen] Video will start to play ,by dismissing 'Keep watching' popup on full screen when video pause state.

Medium

Live indicator arrow is not there in EPG grid

Low

Auto-playback is not happening for blocked channels

Low

Password field is displaying at left for RTL mode in Sign in screen.

Low

Poster of previously played event is show while navigating Live menu

Low

Customer search returning unauthorized content

Low

By Signing in, you agree to our Terms & Services and Privacy Policy (As per UI design)

Low

[iOS] Some UI elements working as portrait while playback is in full screen landscape

Low

[OCB]Scrolling till bottom strip and clicking up on Live screen, the focus is still at last strip and few strip will be focused only half

Low

Large images loaded in replay and watch next strips.

Low

Green color in progress bar is displayed when there is no contents available in saved screen

Low

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen

Critical

App crashes and

error seen in Firebase

Critical

Videos are blank and only audio is heard on the HLS stream

Critical

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder

High

Touch sensitivity of record button is very low while switching from one episode to all episodes

High

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event

High

[Mobile Device] For Arabic language the app is arranged from left to right

High

Live event progress bar in channels with timeshift is not displayed..

High

When doing fast scrolling up and down, the position in the time-line goes back to TODAY

High

Version 1.7.12 is introducing a delay on live stream

High

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

High

123

[All Devices] Live filter in search does not show any result when searched with "College"

High

When an user unsubscribes from customer account, the app still running

High

Surfer flicker is seen for "No Information available" channels in full screen video playback

High

Big time to load the EPG guide menu

High

Focus is lost and unable to navigate to any content after coming back from other app selected through watch

options of deeplink content

High

Reverse EPG is going blank on navigation

High

Keyboard is overlapping on every screen from Search screen

High

[FireTV] Unable to scroll in the Saved list after selecting filters

High

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

High

Favourite filter is not displaying in Replay.

High

IONOCB-2965

There isn't poster for the events showed in a search

High

OCB-5200

Event transition is not happening after the current live event is completed

High

IONOCB-3115

Sluggishness is seen on Settings and saved screen

High

OCB-5612

Live playback is tuning when you play a catch-up content

High

IONOCB-3136

From timeline to reverse EPG ,page is not getting change.

High

IONOCB-3137

Google voice search UI showing Blank

High

IONOCB-3140

Ch+/- keys works on Media card and Related strips go missing

High

IONOCB-3000

Favourite Pop-up Is not dismissed on Playback screen when we perform BG/FG Scenario.

High

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

High

Session has expired Error Message is seen after installing app for the first time.

High

Binge watch doesn't work if a user replays a series

High

[TVKEY] EPG Grid is not showing "Program Info unavailable" if we delete the same event in the opconsole

High

[TVKEY] DCE Navigation shows Invalid channel on Recorded video playback

High

Paused time shown in next played recorded content

High

Screen event is reported as "not set" in FIREBASE_SCREEN

High

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

High

[Tizen]Keyboard is getting invoked on playback screen under explore..

High

Live events are listed in continue watching strip

High

[iPad iOS 16] Last strip in Discover is cut at the bottom of screen

Medium

[FireTV] No results text in explore screen is truncated

Medium

Opening any recorded content folder first focus shows in the filter icon

Medium

Discover screen is not loading on the first launch

Medium

Parental PIN pop up is appearing twice

Medium

[Mobile Device] Logo size is inconsistent in login screen

Medium

Keypad is not launching when tried to change the Global pin.

Medium

[FireTV] Favourite filter is not removed, but it shows all events under the filter

Medium

[Mobile Device] Allow and Don't allow notification pop-up is not seen

Medium

No space seen between the text service & account in log In screen.

Medium

[TVKEY] Events with long names are overlapping with bookmark indication in Saved Screen

Medium

"No internet connection" seen after Powering ON Ipad

Medium

[TVKEY] Focus is lost on the action items when we perform trick modes on single recorded event

Medium

[iPad iOS 16] Alignment issues with Grid cells in EPG

Medium

Bottom strip is truncated, and name of the event is not seen

Medium

[All Devices] In saved page Live content and currently recording contents are seen under partially watched filter

Medium

[Handheld Devices] Grid cells are misaligned on closing Media card after playback error

Medium

Last row in Replay screen displays wrong message

Medium

[TVKEY] Searched text is not proper, i.e. Text is appearing twice

Medium

[Tizen]Video will play in background when keep watching pop up display.

Medium

Focus is lost on the Discover page on Scrolling.

Medium

Protect popup Text is not Center aligned in Spanish

Medium

[TVKEY]Trick Modes are not working on Parentally locked content on Continue watching

Medium

IONOCB-3121

Season Wise sort is not proper for few contents in a recorded series folder

Medium

IONOCB-3059

Favourite filter is not removed, but it shows all events under the filter

Medium

IONOCB-3132

Surfer is not dismissing on start over after unfavoriting the channel

Medium

IONOCB-3124

Surfer is not dismissing for the google voice search tuned content

Medium

IONOCB-3134

Unable to enter keys for DCE/PIN Popup

Medium

IONOCB-3125

Issues on playing the event from favorite filter

Medium

IONOCB-3141

Live media card will open when we navigate to live event from guide.

Medium

IONOCB-3142

English Audio is seen thrice in Audio output.

Medium

OCB-4302

Close icon is not working in playback screen

Medium

OCB-5195

Surfer is not seen, only player control icons are seen in playback screen

Medium

IONOCB-2962

Login Screen Layout is improper when we pinch in iPad Keypad

Medium

IONOCB-2971

Media Card is opening when we select Filter Icon

Medium

IONOCB-2978

Parental popup will display two times.

Medium

IONOCB-2929

Recording Pop up Strings are displayed in English even On Screen language is set to Espanol

Medium

Device ID logged by ION in Activity does not resolve to Devices table in DWH

Medium

After cancelling the series recordings, trying to re-record the events again getting pop-up with cancel recording

Medium

Audio is heard on HOME screen while WiFi disconnect/reconnect scenarios

Medium

[iPad] ION app takes around 30-50 seconds to show internet error message after disconnecting WiFi in iPad

Medium

Posters are overlapping in magazine layout in discover screen

Medium

Info not available for the actual event in the miniguide

Medium

Loading icon is displayed on the live screen when ES Language is selected

Medium

Focus is lost when we click 3 times back key on version information screen

Medium

Deleted recorded are still displayed in saved screen when favourited

Medium

Surfer bar is seen only when we click top of screen in learn more video

Medium

App is playing same contents when we press play key on remote on different strips in Discover screen

Medium

[iPhone] OK/CANCEL option in date picker is seen below the screen

Medium

Unable to unprotect the recorded content when PIN is not set in the account level

Medium

UI transition is not smooth when user switches to full screen mode or exit from full screen mode while playing video

Medium

Missing Information from Media Card in RAILS

Medium

[FireTV] Different content Media card is launched on press RIGHT and OK key in Discover Strips

Medium

Metadata information for a Catch Up series content in CW strip is incorrect

Medium

In Rails strip title in Arabic is displayed on left side instead of right side

Medium

Keypad highlight is not aligned properly in parental control screen

Medium

[TV] RAIL titles are empty when language is changed to other language and back to English

Medium

[FireTV] Previous content video playback is observed for fraction of second

Medium

When zapping back to same channel once current even finishes, Live Play Icon appears

Medium

Firetv: Reverse content selection in Arabic language

Medium

[GOOGLE ANALYTICS] "Not Set" criteria is found in view_event and select_content under Events

Medium

[ION] - Video app – all playback goes to the same “rabbit” content

Medium

Focus remains in filter icon once the filter is applied in Guide screen

Medium

Internal ION app not valid very soon after signing.

Medium

[TV] Wrong filter is seen in Searched results

Medium

[Mobile Devices] Two favorite icons are displaying in media card

Medium

[Android Mobile] Wrong media card is launched on selecting catchup events from 2345 channel

Medium

[All Devices] Unable to tune to a channel with no events once Error -1004 is encountered

Medium

Sorting issue in browse by catalogue

Medium

On Android Mobile 1.7.20 app, scrolling down in GUIDE is very slow

Medium

Bad behavior in the playback of the recording

Medium

IONOCB-3138

Focus is seen on Guide when dismisses the DCE keypad.

Low

SocuBuffer parameter stop work correctly

Low

All locked channel is getting unlocked after entering the PIN

Low

[Arabic] More Space is seen on the arrangement of Action bar items in Media card Page.

Low

[iPad iOS 16] Video plays from start of the event on RW 10sec

Low

IONOCB-3274

Google Assist commands are not working on fresh login/install

Critical

IONOCB-3259

App crash is seen in IOS device on reconnecting the internet.

High

IONOCB-3286

Highlight is seen on both search text panel as well as Explore menu.

High

IONOCB-3264

Episode name is showing "Program info unavailable" on full screen.

High

OCB-6522

ON-DEMAND secondary text is displayed for LIVE content from Related strip

High

OCB-6625

[TVKEY]Filter is Opened automatically after fast navigation and when select OK key on the event in the EPG screen

High

OCB-6231

[Tizen]Return/Exit key is not handled in the Network disconnection screen

High

IONOCB-3234

Focus is lost on see more contents and Up/Down Navigation is working on Discover screen

Medium

IONOCB-3235

8x fast forward icon is not seen on the Surfer

Medium

IONOCB-3278

"Program Info unavailable " text is seen in Surfer on app launch

Medium

IONOCB-3280

 Poster overlaps Title of next event

Medium

IONOCB-3269

 Keypad is not launched again on pressing OK key

Medium

IONOCB-3277

 Loading animation is not smooth

Medium

IONOCB-3236

DCE from smart remote is getting dismiss fast through filter (2022)

Medium

OCB-6620

Focus Lost is seen on Saved screen.

Medium

OCB-6619

Tuning to any channel through google assist, surfer is not disappearing when parental rating is enabled.

Medium

OCB-6618

When tuning to any channel with Google assist, Surfer is not launching.

Medium

IONOCB-3228

[TVKEY]Continuous forward 7004 error will display.

Medium

OCB-6622

Parental lock icon is not displaying in the media card once parental PIN is enabled

Medium

IONOCB-3303

Focus doesn't move to GRID cell event on pressing DOWN key

Medium

IONOCB-3300

Scheduled folder is seen without scheduling any future events

Medium

IONOCB-3291

Text overlap on arrow symbol in see more options under discover screen.

Medium

IONOCB-3263

Audio is heard in BG for 2 sec on pressing home button when the event starts to play.

Medium

IONOCB-3299

Bookmark is not properly updating in Catchup event media card on TV Devices

Medium

IONOCB-3301

11800 error is seen instead of "device limitation" error for SSM

Medium

IONOCB-3298

Bookmark is being cleared when we close the media card before the playback

Medium

IONOCB-3279

Guide screen is getting blank after force stopping the App

Medium

OCB-6628

[TVKEY]Unable to Focus/Select the content after loading happened in Saved screen for few events

Medium

OCB-6624

[TVKEY]BWD transition is not working in playback screen for LIVE content

Medium

OCB-6587

Duplicate contents are added after launched media card and closed in Series folder

Medium

OCB-6617

[Tizen][2022 Model] Numeric Keypad is not getting shown while accessing DCE option in GUIDE

Medium

OCB-6626

Letter "s" is not highlighted under TV networks to select the TV Channels using Alphabets

Low

OCB-6623

Live Badge is displaying even "showLiveBadge" flag is false

Low

OCB-6627

Volume Icon is not showing as "Muted" when the volume is set to zero using volume button in the device

Low

IONOCB-3302

Focus moves Left Instead of RIGHT on menu

Low

OCB-3914

Loading icon is displayed after standby wakeup

Critical

IONOCB-3284

[FireTV 4K] Remove unnecessary network calls from Saved Screens

Critical

IONOCB-3229

App memory is increased randomly

Critical

OCB-1157

SSM error message not displayed , Play icon keeps loading

Critical

OCB-3845

Play icon is not displayed HEVC enabled content

Critical

IONOCB-3273

"Change to Channel (Channel Number)" command is not working

Critical

IONOCB-3197

Trick modes are working on EAS

Critical

OCB-6352

Trick mode is not working for SO enabled LIVE content

Critical

IONOCB-3219

Playing CatchUp after first login redirect you to LIVE

Critical

IONOCB-3207

App crashes on Mobile devices

High

IONOCB-3255

Support multiCast ABR implementation

High

IONOCB-3276

ION devices flooding the OPF with requests after an RMG outage

High

IONOCB-2268

Live Tag is not seen in discover page for live events when promoted

High

IONOCB-3281

Lock icon is seen for all Episodes in Media Card

High

OCB-4258

Playback of recorded content with wrong bookmark is directly tuning to Live playback

High

IONOCB-3114

Subtitles are seen in top/middle/down of the playback screen

High

IONOCB-3268

Text is cut for options in Media card

High

OCB-1473

Parental Pin pop-up is not dismissed when navigated to different app and returned to ION by pressing home key

High

IONOCB-2897

If we disconnect and Re-connect the internet at keep watching pop up playback is stuck and not showing any error.

High

IONOCB-3266

Guide Screen is not working properly.

High

IONOCB-2788

Poster stuck on startover playback when event transition happen

High

IONOCB-2554

Ethernet Error and Connection Restore popup is seen on every reboot when connect via Wifi

High

IONOCB-3165

Not able to enter the Parental PIN when tuned through Google voice search

High

IONOCB-3032

ION is not using the StartOver url configured on OpConsole

High

IONOCB-3217

Clone of issue with summary: [HSP] Bullet position changes after refresh when doing trick mode in full screen

High

OCB-4826

Discover Contents are not loaded with UI builder

High

IONOCB-2338

Payback resumes at incorrect time after return to app

Medium

IONOCB-2636

Focus is lost in Media card on removing Channel Favorite

Medium

OCB-3867

Focus is lost when we select any content and Press OK on Back icon in media card

Medium

IONOCB-3187

Orientation changes on portrait to landscape on scrubbing on surfer

Medium

IONOCB-2009

Filter is launched on clicking OK key before Scheduled list is loaded

Medium

OCB-1739

No Popup(Invalid channel number) or acknowledgment shown after entering DCE of invalid channel number if channel tuning is not happening.

Medium

IONOCB-3202

Pause status is lost after Lock and Unlock device

Medium

IONOCB-3143

Bookmark is seen for future events.

Medium

OCB-5610

Watchnext/Related/Episodic strip is not loading in blocked channel mediacard

Medium

IONOCB-3279

Guide screen is getting blank after force stopping the App

Medium

IONOCB-3240

DCE icon remains on screen for short time when no number is selected.

Low

IONOCB-2831

WATCH activity are reporting very frequently (second intervals ) for same account, device and content

Low

ION version

OPF version

Results

Comments

1.36.50

22.26 STD7

Pass

Validated on local OPF Lab 

1.36.50

22.26 STD0

Pass

Validated on CLC Prod

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen

Critical

App crashes and lib.so error seen in Firebase

Critical

Videos are blank and only audio is heard on the HLS stream

Critical

IONOCB-3274

Google Assist commands are not working on fresh login/install

Critical

IONOCB-3259

App crash is seen in IOS device on reconnecting the internet.

High

IONOCB-3286

Highlight is seen on both search text panel as well as Explore menu.

High

OCB-6522

ON-DEMAND secondary text is displayed for LIVE content from Related strip

High

OCB-6625

[TVKEY] Filter is Opened automatically after fast navigation and when select OK key on the event in the EPG screen

High

OCB-6231

[Tizen] Return/Exit key is not handled in the Network disconnection screen

High

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder

High

Touch sensitivity of record button is very low while switching from one episode to all episodes

High

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event

High

[Mobile Device] For Arabic language the app is arranged from left to right

High

Live event progress bar in channels with timeshift is not displayed..

High

When doing fast scrolling up and down, the position in the time-line goes back to TODAY

High

Version 1.7.12 is introducing a delay on live stream

High

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

High

123

[All Devices] Live filter in search does not show any result when searched with "College"

High

When an user unsubscribes from customer account, the app still running

High

Surfer flicker is seen for "No Information available" channels in full screen video playback

High

Big time to load the EPG guide menu

High

Focus is lost and unable to navigate to any content after coming back from other app selected through watch options of deeplink content

High

Reverse EPG is going blank on navigation

High

Keyboard is overlapping on every screen from Search screen

High

[FireTV] Unable to scroll in the Saved list after selecting filters

High

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

High

Favourite filter is not displaying in Replay.

High

IONOCB-2965

There isn't poster for the events showed in a search

High

OCB-5200

Event transition is not happening after the current live event is completed

High

IONOCB-3136

From timeline to reverse EPG, page is not getting change.

High

IONOCB-3137

Google voice search UI showing Blank

High

IONOCB-3140

Ch+/- keys works on Media card and Related strips go missing

High

IONOCB-3000

Favourite Pop-up Is not dismissed on Playback screen when we perform BG/FG Scenario.

High

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

High

Session has expired Error Message is seen after installing app for the first time.

High

Binge watch doesn't work if a user replays a series

High

[TVKEY] EPG Grid is not showing "Program Info unavailable" if we delete the same event in the opconsole

High

[TVKEY] DCE Navigation shows Invalid channel on Recorded video playback

High

Paused time shown in next played recorded content

High

Screen event is reported as "not set" in FIREBASE_SCREEN

High

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

High

[Tizen] Keyboard is getting invoked on playback screen under explore.

High

Live events are listed in continue watching strip

High

IONOCB-3234

Focus is lost on see more contents and Up/Down Navigation is working on Discover screen

Medium

IONOCB-3235

8x fast forward icon is not seen on the Surfer

Medium

IONOCB-3278

"Program Info unavailable " text is seen in Surfer on app launch

Medium

IONOCB-3280

Poster overlaps Title of next event

Medium

IONOCB-3269

Keypad is not launched again on pressing OK key

Medium

OCB-6620

Focus Lost is seen on Saved screen.

Medium

OCB-6619

Tuning to any channel through Google assist, surfer is not disappearing when parental rating is enabled.

Medium

OCB-6618

When tuning to any channel with Google assist, Surfer is not launching.

Medium

IONOCB-3228

[TVKEY] Continuous forward 7004 error will display.

Medium

OCB-6622

Parental lock icon is not displaying in the media card once parental PIN is enabled

Medium

IONOCB-3303

Focus doesn't move to GRID cell event on pressing DOWN key

Medium

IONOCB-3300

Scheduled folder is seen without scheduling any future events

Medium

IONOCB-3291

Text overlap on arrow symbol in see more options under discover screen.

Medium

IONOCB-3263

Audio is heard in BG for 2 sec on pressing home button when the event starts to play.

Medium

IONOCB-3301

11800 error is seen instead of "device limitation" error for SSM

Medium

IONOCB-3277

Loading animation is not smooth

Medium

[iPad iOS 16] Last strip in Discover is cut at the bottom of screen

Medium

[FireTV] No results text in explore screen is truncated

Medium

Opening any recorded content folder first focus shows in the filter icon

Medium

Discover screen is not loading on the first launch

Medium

Parental PIN pop up is appearing twice

Medium

[Mobile Device] Logo size is inconsistent in login screen

Medium

Keypad is not launching when tried to change the Global pin.

Medium

[FireTV] Favourite filter is not removed, but it shows all events under the filter

Medium

[Mobile Device] Allow and Don't allow notification pop-up is not seen

Medium

No space seen between the text service & account in log In screen.

Medium

[TVKEY] Events with long names are overlapping with bookmark indication in Saved Screen

Medium

"No internet connection" seen after Powering ON iPad

Medium

[TVKEY] Focus is lost on the action items when we perform trick modes on single recorded event

Medium

[iPad iOS 16] Alignment issues with Grid cells in EPG

Medium

Bottom strip is truncated, and name of the event is not seen

Medium

[All Devices] In saved page Live content and currently recording contents are seen under partially watched filter

Medium

[Handheld Devices] Grid cells are misaligned on closing Media card after playback error

Medium

Last row in Replay screen displays wrong message

Medium

[TVKEY] Searched text is not proper, i.e. Text is appearing twice

Medium

[Tizen] Video will play in background when keep watching pop up display.

Medium

Focus is lost on the Discover page on Scrolling.

Medium

Protect popup Text is not Center aligned in Spanish

Medium

IONOCB-3121

Season Wise sort is not proper for few contents in a recorded series folder

Medium

IONOCB-3059

Favourite filter is not removed, but it shows all events under the filter

Medium

IONOCB-3132

Surfer is not dismissing on start over after unfavoriting the channel

Medium

IONOCB-3124

Surfer is not dismissing for the Google voice search tuned content

Medium

IONOCB-3134

Unable to enter keys for DCE/PIN Popup

Medium

IONOCB-3125

Issues on playing the event from favorite filter

Medium

IONOCB-3141

Live media card will open when we navigate to live event from guide.

Medium

IONOCB-3142

English Audio is seen thrice in Audio output.

Medium

OCB-4302

Close icon is not working in playback screen

Medium

OCB-5195

Surfer is not seen, only player control icons are seen in playback screen

Medium

IONOCB-2962

Login Screen Layout is improper when we pinch in iPad Keypad

Medium

IONOCB-2971

Media Card is opening when we select Filter Icon

Medium

IONOCB-2978

Parental popup will display two times.

Medium

IONOCB-2929

Recording Pop up Strings are displayed in English even On Screen language is set to Espanol

Medium

Device ID logged by ION in Activity does not resolve to Devices table in DWH

Medium

After cancelling the series recordings, trying to re-record the events again getting pop-up with cancel recording

Medium

Audio is heard on HOME screen while WiFi disconnect/reconnect scenarios

Medium

[iPad] ION app takes around 30-50 seconds to show internet error message after disconnecting WiFi in iPad

Medium

Posters are overlapping in magazine layout in discover screen

Medium

Loading icon is displayed on the live screen when ES Language is selected

Medium

Focus is lost when we click 3 times back key on version information screen

Medium

Deleted recorded are still displayed in saved screen when favourited

Medium

Surfer bar is seen only when we click top of screen in learn more video

Medium

App is playing same contents when we press play key on remote on different strips in Discover screen

Medium

[iPhone] OK/CANCEL option in date picker is seen below the screen

Medium

Unable to unprotect the recorded content when PIN is not set in the account level

Medium

UI transition is not smooth when user switches to full screen mode or exit from full screen mode while playing video

Medium

Missing Information from Media Card in RAILS

Medium

[FireTV] Different content Media card is launched on press RIGHT and OK key in Discover Strips

Medium

Metadata information for a Catch Up series content in CW strip is incorrect

Medium

In Rails strip title in Arabic is displayed on left side instead of right side

Medium

Keypad highlight is not aligned properly in parental control screen

Medium

[FireTV] Previous content video playback is observed for fraction of second

Medium

When zapping back to same channel once current even finishes, Live Play Icon appears

Medium

FireTV: Reverse content selection in Arabic language

Medium

[GOOGLE ANALYTICS] "Not Set" criteria is found in view_event and select_content under Events

Medium

[ION] - Video app – all playback goes to the same “rabbit” content

Medium

Focus remains in filter icon once the filter is applied in Guide screen

Medium

Internal ION app not valid very soon after signing.

Medium

[TV] Wrong filter is seen in Searched results

Medium

[Mobile Devices] Two favorite icons are displaying in media card

Medium

[Android Mobile] Wrong media card is launched on selecting catchup events from 2345 channel

Medium

[All Devices] Unable to tune to a channel with no events once Error -1004 is encountered

Medium

Sorting issue in browse by catalogue

Medium

On Android Mobile 1.7.20 app, scrolling down in GUIDE is very slow

Medium

Bad behavior in the playback of the recording

Medium

OCB-6628

[TVKEY] Unable to Focus/Select the content after loading happened in Saved screen for few events

Medium

OCB-6624

[TVKEY] BWD transition is not working in playback screen for LIVE content

Medium

OCB-6587

Duplicate contents are added after launched media card and closed in Series folder

Medium

OCB-6617

[Tizen][2022 Model] Numeric Keypad is not getting shown while accessing DCE option in GUIDE

Medium

OCB-6626

Letter "s" is not highlighted under TV networks to select the TV Channels using Alphabets

Low

OCB-6623

Live Badge is displaying even "showLiveBadge" flag is false

Low

OCB-6627

Volume Icon is not showing as "Muted" when the volume is set to zero using volume button in the device

Low

IONOCB-3302

Focus moves Left Instead of RIGHT on menu

Low

IONOCB-3138

Focus is seen on Guide when dismisses the DCE keypad.

Low

SocuBuffer parameter stop work correctly

Low

All locked channel is getting unlocked after entering the PIN

Low

[Arabic] More Space is seen on the arrangement of Action bar items in Media card Page.

Low

[iPad iOS 16] Video plays from start of the event on RW 10sec

Low

Parental pin popup and keypad is getting overlapped.

High

Blank Favorites strip is seen in LIVE screen

High

Focus is in Mediacard action items along with filter options

High

Navigation is not working in Guide menu

High

Guard Time is not working on Live screen

Medium

[Chromecast] Parentally locked content continues to playback in cast device

Medium

Discover gets stuck while navigating in live screen.

Medium

Media card opens instead of DCE option focus when user press and hold OK key before the focus comes on grid event

Medium

Focus is displayed sometimes in filter and sometimes in grid events

Medium

Grid navigation is active when the focus is in filter options

Medium

Progress bar is not updating to SO for some seconds when we click SO from mediacard.

Medium

Focus moves to Discover instead of SEE MORE

Medium

Default channel shows Not Subscribed on launch

Medium

Blank overlay with Loading icon is seen

Medium

Focus is incorrect on pressing BACK key in REPG

Medium

Focus is not consistent on filter.

Medium

Focus goes to OnNow icon in Guide after open and exit the mediacard

Medium

Focus is getting lost after selecting the "Manage" option under Saved screen

Medium

While navigating in filters live playback happens.

Medium

Ion logo is overlapping with content tile when "HORIZONTAL_BOTTOM_NAV" flag is true

Medium

Customer logo will blink when we reboot the box.

Medium

App gets stuck and unable to zap channel after removing power cable

Medium

After "STOP LIVE" we are able to hear EAS Channel Audio along with Currently played channel

Medium

Apps and games key on RCU is not working on fresh login

Medium

Playback of VOD/Catchup content is tuning to live playback of previously played channel

Medium

Guide screen is blank after applying filter and navigating to live screen

Low

[Chromecast] Sometimes chrome casting/playback tuning (after casted) is not working.

Low

App is stuck in Claro Tv logo after using the application sometime while navigating in the app

Low

App get relaunch After BG->FG, when memory is above 500 MB

Critical

Performance degradation on FireTV OS v7.x for EPG Navigation, Mediacard launch, loading Live and Live to Guide launch time in 21.Q4.

Critical

Box is stuck when we try to play an event in the saved screen which is marked as Favourite

Critical

App crashes on the Live screen

Critical

[TVKEY] TV app is getting stuck (shows “completed”) and does not launch

Critical

[TVKEY] Filter is not working as expected in guide screen.

Critical

[TVKey] Navigation is stuck in Discover screen, unable to navigate in the app

Critical

[TV KEY] Navigations is not proper, focus jumps twice in all screens

Critical

[TVKEY] Video Stuck if TV kept for Long Run

Critical

Keypad is exiting when user tries to enter the number options in Keypad

High

[Chromecast] Cast icon is not touchable.

High

Live badge icon is not in correct position

High

Channel name was so big in the live menu

High

Focus is lost while navigating in Saved and LIVE screen

High

Performance degradation on FireTV OS v7.x for Saved & Discover load time, Reverse EPG navigation, Timeline launch and discover to live launch time in 21.Q4.

High

Saved Filters are not working when "enableSavedAggregatedView" flag is true

High

Not set is seen for Rails in screen engagement

High

App Crashing in Saved Screen when we click on Scheduled folder

High

[TV Key] Multiple issues are coming when we change pin

High

Information for some channels is unavailable in the surfer banner until the user open the guide

High

Fields are blank in MY ACCOUNT settings screen

High

[TVKEY] Startover icon is missing on pressing play key from EPG grid cell

High

[TVKEY] Focus lost and stuck is seen on related/watch next/episode strip.

High

[TVKEY] CH List key is not working from RCU in 2020 models

High

[TVKEY] After scrolling down in discover screen, focus is again going back to main menu

High

The CC feature should be configured as enabled by default

High

[iPad iOS 16] "Scheduled Recording" text is seen over Icon

High

Discover screen should show event poster when RAILS is configured with channels

High

[TVKEY] Noise background when the app is launched

High

Ethernet Error and Connection Restore popup is seen on every reboot when connect via Wifi

High

DISCOVER is focused instead of EXPLORE on pressing BACK key twice from Search Bar

High

[Chromecast] Start over option is not working for second time.

Medium

[TVKEY] Channel number and name are not displaying in Media card

Medium

Poster is not displayed while doing startover and seeking

Medium

Recorded contents are not getting parentally locked

Medium

Recordings are sorted from the oldest one to the newest

Medium

Bookmark is not properly updating in Catchup event media card on TV Devices

Medium

Bookmark is being cleared when we close the media card before the playback

Medium

[TVKEY] Black screen is seen after keeping long run in playback screen

Medium

[TVKEY] Reverse EPG is not launching when we press LEFT key on Timeline

Medium

[TVKEY] Unable to enter parental Pin in "enable pin" setting

Medium

[TVKEY] When we apply favorite filter, channel lineup is not in incremental.

Medium

[Tizen][TVKEY] DCE from smart remote is getting dismiss fast through filter (2022)

Medium

Overlap is seen in Android mobile in Media Card

Medium

[TVKEY] Focus is lost on pressing Up key on surfer

Medium

[TVKEY] Trick Modes are not working on Parentally locked content on Continue watching

Medium

Info not available for the actual event in the miniguide

Medium

Playback_metrics is not reporting required field as mentioned specification

Low