OpenTV ENTera & OpenTV Platform Documentation

Error details

The Errors page enables users to search the data. Users can apply filters to display a list of all the errors matching the filter and break them into categories to analyse the results.

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Filters for Platform, Application name and Content type are displayed by default. Users can apply additional filters by clicking the +Add button and entering the required criteria.

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The search results for the total number of errors meeting the criteria are displayed as a chart and table. With no breakdowns applied, the total number of errors meeting the filter criteria is shown.

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Users can break down the results by clicking the +Add button and selecting the required categories. For example, adding a breakdown for OS changes the chart and table to:

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The results can also be displayed as a histogram or heatmap (not shown).

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Individual devices are listed in the table. 

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Alternatively, errors for individual devices are displayed. Highlighting and right-clicking an error code takes the user to the error page.

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Alternatively, errors for individual devices are displayed.

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Twenty rows are displayed by default in the tables; only eight are shown in the graphics above. Clicking the Load More... button increases the table each time by twenty rows.

The data in the tables can be exported to a .CSV file by clicking the EXPORT EXCEL button.

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