OpenTV ENTera & OpenTV Platform Documentation

Release notes for OpenTV Suite

These release notes are divided into two sections, together covering the end-to-end solution:

OpenTV Video Platform

Release summary 

This release comes with improvements in the Operator Console that will help to handle content deletion as a bulk operation or shorten/extend live events for catch-up. We are also adding the integration with Gracenote ON for data ingestion.   

Bulk delete nodes (select multiple to delete)

Customers will have the ability to manage the deletion of content as a bulk operation.

This release includes support for bulk deletion, in a similar manner to the existing bulk copy and movement of nodes.

New Content Builder – ensuring production readiness

Content Builder has been rebuilt from the ground up, resulting in important performance improvements.

Search Façade improvements

The search syntax used by Search Façade has been updated to align it with SAS, making it easier to use and ensuring consistent search results.

Content metadata ingestion via Gracenote ON 

For customers who use Gracenote as their metadata provider, we have created a new OPF service to ingest data from Gracenote On APIs.

This new service will allow OPF to ingest data from Gracenote more efficiently – we can now ingest just the changes to the metadata since the last import (deltas). This allows the service to be more efficient in its data processing, reducing the time taken to import metadata, allowing the service to be configured to run more frequently if required and resulting in less overall load on downstream services.

Shortening/extending ongoing live event in OpConsole doesn't reflect changes on CU CaptureJob

This feature has been created to address an issue related to shortening/extending ongoing live events.

One of the most common operations during live events for certain customers is to shorten a certain live event as it is going to finish earlier than the original scheduled time.

This requires the end time of the event to be changed while the event is being still broadcasted and for its duration to be shortened.

This is feasible using OpConsole, but such duration changes were not being reflected to the WFM LTCU_Capture job attached to the event.

Compatibility matrix

OPF

Q4 : 21.50.STD0

SSP Q4GA (21.48STD1 )

tick.png

SSP Q1GA (23.10STD1 )

NOT STARTED

DWH GIT Details– (

https://gitlab.hq.k.grp/dtv-analytics/dtv-analytics/-/tree/DWH_REL_22Q4_STD1

git commit sha e59ebffe1c9f3c5d6183f4bb121d1932036fb298)
Tableau (online config) – 

tick.png

List of known issues

The following issues are still open (not resolved) in this OPF3_22.50STD0 release.

Issue Type

Component(s)

Key

Summary

Bug

Account and Device Manager (ADM)

OPF-4304

Pods in crashloop after stability test

Bug

API Gateway  (AGW)

OPF-3280

Incorrect response in gdpr while the bookmark and Favorite is added to user

Bug

Authorisation Facade

OPF-4287

Migration PPV Support - Ph1 -  bocPurchase api is not working as expected (returning 401 unauthorized from sdp side) 

Bug

Authorisation Facade

OPF-4324

AuthFacade Sign on Issue when http router restarted

Bug

Authorisation Facade

OPF-4369

Seeing F1072 errors due to signon failures during mass content ingest

Bug

Authorisation Facade

OPF-4524

AuthFacade Needed restarting after MDS upgrade

Bug

Business Configuration Manager (BCM)

OPF-3451

Enable/disable Usage Rules  Profile

Bug

business-rules

OPF-4143

Doubts about redo workflow

Bug

business-rules

OPF-4448

Contents returned by OPF3 MDS (facade) and ML2 MDS have different formats

Bug

Cast Crew and Persona Service (CCP)

OPF-2205

CCP data is getting deleted even though recording is in active state 

Bug

Cast Crew and Persona Service (CCP)

OPF-4649

Cast&Crew db not purged

Bug

Content and Product Manager (CPM)

OPF-2650

When delete/add the Nodelink on the CPM

Bug

Content and Product Manager (CPM)

OPF-3075

RabbitMQ mds.vod.error queue is increasing

Bug

Content and Product Manager (CPM)

OPF-3336

[CPM] CPM logs in kibana are hard to read and download

Bug

Content and Product Manager (CPM)

OPF-3520

CPM data not synching with MDS / SAS

Bug

Content and Product Manager (CPM)

OPF-3532

Order of Nodes has changed in Opcon

Bug

Content and Product Manager (CPM)

OPF-3550

CPW (Content publishing window) is empty

Bug

Content and Product Manager (CPM)

OPF-3654

CPM Sending ContentPublishingWindows with a null node reference 

Bug

Content and Product Manager (CPM)

OPF-3832

Missing items in Billing Reports due to lack of product presence in DWH

Bug

Content and Product Manager (CPM)

OPF-3840

DCG is Enabled even when the Dynamic Content Group Enabled button is disabled

Bug

Content and Product Manager (CPM)

OPF-3860

CPM sending productlinks with null end validity

Bug

Content and Product Manager (CPM)

OPF-4013

OPCONSOLE- Update content targeting group from a channel generates that the channel doesn't appear in the lineup. 

Bug

Content and Product Manager (CPM)

OPF-4085

Timeout / poor performance of deeplink API

Bug

Content and Product Manager (CPM)

OPF-4088

Orphan entities in Neo4j not removed by purge

Bug

Content and Product Manager (CPM)

OPF-4114

CPM pods memory usage gradually increases to over 90%

Bug

Content and Product Manager (CPM)

OPF-4360

CPM not sending notification to MDS for event linked with deeplink

Bug

Content and Product Manager (CPM)

OPF-4404

CPW Does Not Update After Nodelink Was Updated  - Related To Fixing Missing MDS Data

Bug

Content and Product Manager (CPM)

OPF-4425

One of the CPM POD hang and cause the xml ingest always failed

Bug

Content and Product Manager (CPM)

OPF-4452

 Large volume of production content lost product id and dropped off STB

Bug

Content and Product Manager (CPM)

OPF-4485

Critical K8s Deployment Down: cpm

Bug

Content and Product Manager (CPM)

OPF-4486

UHD Content ITEM Upright - No Productlinks so not visible to STB

Bug

Content and Product Manager (CPM)

OPF-4510

No Actions Available Button on Store Content

Bug

Content and Product Manager (CPM)

OPF-4621

CPM Node's childPreferenceSet gets wiped out

Bug

Content and Product Manager (CPM)

OPF-4652

CPM is being restarted often

Bug

Content and Product Manager (CPM)

OPF-4663

Even if XML is failed

Bug

Content and Product Manager (CPM)

OPF-4682

CPM Update notifications not reaching MDS - STB Missing Content Issue

Bug

Content Builder

OPF-4221

[Sports] ContentBuilder mixes up multiple nodes on MDS query when retrieving a published node in rails.

Bug

Content Builder

OPF-4342

Catchup fields are null when a catchup DeepLink is promoted into Rails

Bug

Content Builder

OPF-4691

Critical K8s Pod is crash looping: contentbuilder

Bug

Content Discovery Facade

OPF-4179

Mismatching Season Information on MLC

Bug

Content Discovery Facade

OPF-4299

CDF isn't omitting Cache-Control headers for /epg APIs

Bug

Content Discovery Facade

OPF-4673

Multiple products coming back in the CDF response

Bug

Content Discovery Facade

OPF-4685

Contents are shown in the device even when CDF is not assigning nodes

Bug

Content Discovery Facade

OPF-4687

DCG ids are returned from CDF and contents are duplicated in the device

Bug

Content Discovery Facade

OPF-4692

Version filtering does not work in CDF

Bug

Content Discovery Facade

OPF-4697

Input default nodes information is returned by CDF

Bug

Content Export Module Nagravision Export Specification (CEX-NES)

OPF-3239

Count mismatch in OPF3 mds and OPF2 mds while validating BTV Migration

Bug

Content Export Module Nagravision Export Specification (CEX-NES)

OPF-4585

The OPF3 or/and the merge script (with new xslt) does not remove all epgDescription for SDP

Bug

Content Export Module Nagravision Export Specification (CEX-NES)

OPF-4666

CEX-NES you cannot trigger 2 APS using the same configuration template

Bug

Content Export Module Nagravision Export Specification (CEX-NES)

OPF-4688

CEX-NES raises OutOfMemory - Java heap space when extracting all channels information

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-2684

CIM-NIS fails to accept complex passwords with special characters when connecting to SFTP server 

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-3693

Posters are not available for some of the Events as the data is not being ingested into the ihs metadata database

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4081

~1% of xml files ingested fail with unexpected error

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4297

Program technical id is transformed to a float number instead of string

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4482

CPM "productsRefs" partially migrated

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4494

Ingest taking longer time using delta files

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4547

CIM stuck not processing xml files

Bug

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4718

VOD content validity dates cannot be modified via XML

Bug

Content Workflow Manager (CWM)

OPF-2634

CWM replaces hyphen character on EditorialContent Name on pivot transcoding jobs

Bug

Content Workflow Manager (CWM)

OPF-4620

Recording purge jobs are launched multiple times

Bug

Content Workflow Manager (CWM)

OPF-4661

Serious CWM high memory usage (< 15% left)

Bug

Content Workflow Manager (CWM)

OPF-4693

CWM doesn't pick the workflow jobs

Bug

CRM gateway

OPF-4423

Main Event MAHXXXXXX-5XXX entitlement creation failing for an account with 70 Set Top Boxes

Bug

CRM gateway

OPF-4722

Account profile change to "default" when the account status change from active to suspend via crm-gw

Bug

CWM Harmonic VOS Adapter

OPF-4371

PreProcessing job timeout generates an unsupported request to VOS360 adaptor

Bug

Database

OPF-4245

Error Spike during F/E calls - RMG Archiving

Bug

Delta Ingest Processor (DIP)

OPF-4490

DIP/CIM Ingestion errors

Bug

Environment

OPF-3899

Technical fields are missing in mds

Bug

Environment

OPF-4420

[ODM] After the field upgrade for the 1.36.71 version on SEI devices

Bug

Image Handler(IHS) (IHS)

OPF-1180

LTCU auto-generated editorial content does not return images in images tab of opcon

Bug

Image Handler(IHS) (IHS)

OPF-3988

IHS purge queue over 7500 and growing

Bug

Image Handler(IHS) (IHS)

OPF-4074

IHS db is not purged

Bug

Image Metadata Server

OPF-4712

Imagemetadataserver is being restarted every day

Bug

Locker to User Recordings Facade

OPF-4265

Different URL asset for OTT and STB recordings

Bug

Metadata Aggregator Service (MAS)

OPF-4670

Deleting a future event that shares content with a past event results in error message "No purge job to delete the contents"

Bug

Metadata Server (MDS)

OPF-4037

isContentAuthorised returns NOT_AUTHORIZED for VOD with related serviceLongName

Bug

Metadata Server (MDS)

OPF-4464

Deeplinks wrong availability dates in Ncanto

Bug

Metadata Server (MDS)

OPF-4630

Contents returned by OPF3 MDS do not have series assigned until an export to ML2 is done

Bug

Metadata Server (MDS)

OPF-4633

Cache key does not respect new token style - still relies on billingCountryCode

Bug

Metadata Server (MDS)

OPF-4659

High Get Nodes calls slow overall response times

Bug

Operator UI (OPUI)

OPF-3407

OPCON Q2-  Retaining Table Preferences per profile after Q2 upgrade

Bug

Operator UI (OPUI)

OPF-3657

Cannot move a node to be a child of another node

Bug

Operator UI (OPUI)

OPF-3871

Search contents included in a product returns wrong results

Bug

Operator UI (OPUI)

OPF-4160

https://api.<customer_name>.opentv.com/opconsole/#/login is opened

Bug

Operator UI (OPUI)

OPF-4674

Various issues with products (OPF / SSP / Operator Console)

Bug

Platform

OPF-4664

Dead letter queue increasing and not being consumed

Bug

RightsManager (RMG)

OPF-4105

Entitlements aren't archived when linked account is archived. 

Bug

RightsManager (RMG)

OPF-4605

rmg crashloopbackoff

Bug

Search Aggregation

OPF-4392

Product remains linked to a channel after remove it from OPConsole

Bug

Search Aggregation

OPF-4512

Trying to sort by field that doesn't exist causes SAS error

Bug

Search Facade

OPF-4393

Search returns item without start and end date when type is "ltcu"

Bug

Search Facade

OPF-4660

Future editorialContents are returned in Search results

Bug

Search Facade

OPF-4696

Ratings object missing from search-facade response

Bug

URL Builder

OPF-4525

URLbuilder response time is around 900ms

Bug

User Activity Vault (UAV)

OPF-3298

GET UAV on a Warm_LC_account and other accounts getting 503 error time to time 

Bug

User Activity Vault (UAV)

OPF-3386

STB doesn't send an auth token for UAV in OPF2 but it's needed in OPF3 (not backward compatible)

Bug

User Activity Vault (UAV)

OPF-4232

GET and PUT UAV Bookmarks with 503 error

Bug

User Activity Vault (UAV)

OPF-4382

Bookmark retrival response with 503

Bug

User Activity Vault (UAV)

OPF-4690

Favorite API have a slow response between 18:00 - 22:00 SGT time

Bug

User Recordings

OPF-4642

Deleting/Canceling Series recording by STB doesn't work

New issues

The following are new issues found in this OPF3_22.50STD0 release.

Issue Type

Component/s

Key

Summary

Bug

Content and Product Manager (CPM)

OPF-4373

Unable to add content to Node if the node is already associated to DCG

Bug

Content and Product Manager (CPM)

OPF-4412

CPW is not deleted when the content added to the node is removed

Bug

Content and Product Manager (CPM)

OPF-4471

Missing purgeConfiguration for PPVProducts

Bug

Content and Product Manager (CPM)

OPF-4586

Content type is coming unknown for series recorded content from recording api

Bug

Content Builder

OPF-4383

The continue watching for NPVR Event is not coming as part of template views response

Bug

Content Discovery Facade

OPF-4613

MediaCardAggregatedApi - Bookmark field not updated 

Bug

Content Discovery Facade

OPF-4654

MediacardAggregated Api - Missing fields in api response

Bug

Database

OPF-4379

The Recordings API is giving internal server error intermediately

Bug

Identity Authentication Service (IAS) (IAS)

OPF-4414

v2/isPPVAuthorised? api not working when red button feature is enabled

Bug

Identity Authentication Service (IAS) (IAS)

OPF-4456

Playout  not happening with UsageProfilerule-UHD(Any usage profile ID  except Test/SD/HD)  when red button feature is disabled

Bug

Locker to User Recordings Facade

OPF-4259

OPF2 - OPF3 NPVR migration isMigrated:true not available 

Bug

Metadata Server (MDS)

OPF-4091

NodeRefs are not removed in solr search

Bug

Operator UI (OPUI)

OPF-4092

After deleteing the node via bulk node delete in opcon

Bug

Operator UI (OPUI)

OPF-4497

Cannot add custom billing address fields to an account

Bug

Operator UI (OPUI)

OPF-4600

Request /adm/v2/accounts is rejected from OPUI

Bug

Platform

OPF-4540

Disable the automatic secret rotation of all services connected to databases

Bug

Search Aggregation

OPF-4244

Updated Channel information are not reflected in Channels that are associated with Products

Bug

User Recordings

OPF-4528

No Provision of enable/disable the feature "Cessation Of Channel" through config

Bug

User Recordings

OPF-4536

[ION_SIT] Season Wise sort is not proper for few contents in a recorded series folder 

Bug

User Recordings

OPF-4612

Recorded events shown in en_gb locale rather then en_us


List of resolved issues

The following issues resolved as part of the OPF3_22.50STD0 release.

Issue Type

Component(s)

Key

Summary

Bug

Account and Device Manager (ADM)

OPF-3518

PIN Status of LOCKED PIN shows MANDATORY always

Bug

Account and Device Manager (ADM)

OPF-3673

When we cancel an account using Accounts page in OPCON the workflow jobs for the future recordings are not getting deleted 

Bug

Authorisation Facade

OPF-3958

signonByUser

Bug

business-rules

OPF-3901

The LTCU workflows are not getting intermediately for a past event

Bug

Content and Product Manager (CPM)

OPF-2311

Change in product/package does not get reflected on end-user

Improvement

Content and Product Manager (CPM)

OPF-2345

Need ability to set default values for Custom Fields

Bug

Content and Product Manager (CPM)

OPF-2427

Channels get unsubscribed after the platform upgrade

Improvement

Content and Product Manager (CPM)

OPF-2558

OPUI: [CMS] ability to See all copied nodes in the Nav tree when bulk copy actioned

Improvement

Content and Product Manager (CPM)

OPF-2676

CPM doesn't allow pagination over productLinks APIs - this blocks OPF-2592

Bug

Content and Product Manager (CPM)

OPF-2828

Inconsistency Flag on content group on CPM

Improvement

Content and Product Manager (CPM)

OPF-3595

Events Bulk DEL doesn't work

Improvement

Content and Product Manager (CPM)

OPF-3615

GET events with channel's providerId & providerResourceId fetches ALL the events

Bug

Content and Product Manager (CPM)

OPF-3771

CPM allows MOVING a Node to Same Node (Source and Destination are same)

Bug

Content and Product Manager (CPM)

OPF-3772

Not able to copying the child node as the root node from OPCON

Bug

Content and Product Manager (CPM)

OPF-3900

EditorialContent is not creating for STCU event 

Bug

Content and Product Manager (CPM)

OPF-4056

PL-CPW created with null start and end validityPeriodSet

Bug

Content and Product Manager (CPM)

OPF-4564

CPM is creating CPW without start and end date

Improvement

Content Builder

OPF-2784

[CB] [Rails] Template rendering fails completely if just one part of the template fails

Bug

Content Builder

OPF-3519

Rails API are taking too much time to be delivered

Improvement

Content Import Module Nagravision Import Specification (CIM-NIS)

OPF-4217

XSLT improvements

Bug

Content Workflow Manager (CWM)

OPF-3180

Packaging workflow is hang

Bug

Content Workflow Manager (CWM)

OPF-4255

When CWM starts and picks up ~500 validation jobs

Bug

Identity Authentication Service (IAS) (IAS)

OPF-3426

Able to see  UsageRule profile Id in IAS contentAuth token when technicalUsageRuleProfileConfig is disabled or 0FF

Bug

Locker to User Recordings Facade

OPF-3968

LKR2UserRecording Facade support for GET seriesrecordingS API

Bug

Metadata Aggregator Service (MAS)

OPF-943

Shorting/Extending On-going Live event on OpConsole doesn't reflect changes on CU CaptureJob

Bug

Metadata Server (MDS)

OPF-4362

STCU dates are wrongly ingested into Ncanto

Improvement

Operator UI (OPUI)

OPF-3047

OPCON-Cumulative user permissions in hybrid AD/App environment

Improvement

Operator UI (OPUI)

OPF-3097

OPCON - Operator access - Enable Add Child Option to Level 3 menu nodes (Last Restricted Node Level)

Improvement

Operator UI (OPUI)

OPF-3227

OPUI: [CMS] - Rows Per Page - Add additional option of "250"

Improvement

Operator UI (OPUI)

OPF-3229

OPUI: Node Link Default ON | Future Improvement

Improvement

Operator UI (OPUI)

OPF-3232

OPUI: [CMS] - Bulk Display Ordering 

Improvement

Operator UI (OPUI)

OPF-3234

SEARCH: 

Bug

Operator UI (OPUI)

OPF-3389

Migration- "longName" is missing in chunked file which is present in production data

Bug

Operator UI (OPUI)

OPF-3421

When we are editing validity dates of unpublished product-link

Bug

Operator UI (OPUI)

OPF-3574

OpCon ContentType Values

Bug

Operator UI (OPUI)

OPF-3766

List Preview of DCG does not work properly based on the query when nodes are toggled during edit

Improvement

Operator UI (OPUI)

OPF-4031

Operator needs to search contents in OpCon based on consumption url

Bug

Operator UI (OPUI)

OPF-4323

You cannot see more than 100 account profile in the account profile box from an account

Bug

Search Aggregation

OPF-3952

 Delete Failed node are not filtering out by SAS

Bug

Search Facade

OPF-4135

Unable to filter DCG results by NOW date range

Deprecated APIs

Component

API

Description

Deprecated in release

Supported until

IAS

/v2/token

Replaced by 

  • /v3/token/actions/signOnByUserNamePassword

  • /v3/token/actions/signOnByCasn

  • /v3/token/actions/signOnBySmartCardId

  • /v3/token/actions/signOnByTVKeyActivation

  • /v3/token/actions/refresh

2022 Q3

2023 Q1

IAS

/v2/signout

Replaced by 

  • /v3/token/actions/signout

2022 Q3

2023 Q1



ION

Version 23.33.110

Release summary

ION Q2 release, 23.33.110, includes the following features and bug fixes.

New product features

The features included as part of this release are:

  1. Simplified recording screen:

    1. UEX improvements to simplify scheduling and managing single and series recording.

    2. Added the options to schedule and manage "All new episodes " within new UEX improvement workflow.

    3. Supports confirmation popups for cancellation and deletion of recording.

    4. Simplified cancellation of ongoing series of recording – only cancel series of recording is allowed now.

  2. New UEX improvements:

    1. Replay screen can be configured to go directly to the list of channels.

    2. Search keyboard can now be configured to show on text box entry or not.

    3. Introduced pinch to zoom on mobile devices whose screens are not 16:9.

  3. Support for iOS 17 (iPhone/iPad)

  4. Support for Android 13 (mobile/tablet) – allow upload of Android apps that work with Android 13 (Target API Level 33)

  5. Support for thumbnails in DASH streams – show thumbnails in the user interface to assist the user when a trick play FF, RW has been performed. Thumbnails must be provided in the DASH-IF specification.

  6. Dynamically enable performance logging.

  7. Deep-linking to third-party applications for mobile devices.

Backward compatibility consideration 

ION version

OPF version

Results

Comments

23.33.110

22Q4 OPF

Pass


23.33.110

23Q1 OPF

Pass


List of known issues

The following issues are still open (not resolved) in this release, ION-23.33.110

Key

Summary

IONOCB-2936

[Tizen] Playback screen shifts up when parental pop-up keypad is launched.

IONOCB-4320

[Long Run] Guide page is not updated and Timeline showing "Program Info Unavailable"

IONOCB-4203

Focus lost on Guide Grid after performing DCE.

IONOCB-3974

Live badge is shown for catch up event in Discover screen

IONOCB-4152

6001 setup error is seen while doing FF for saved content

IONOCB-3838

Parental Pin Keypad is not launching after pressing up key and focus is shifting backside of the popup

IONOCB-3088

[TVKey][Tizen] Focus is stuck on single EPG screen.

OCB-6620

Focus Lost is seen on Saved screen.

IONOCB-2619

[TV] Navigation is slow & Focus lost observed in replay second level screen

IONOCB-4741

[Web] Delete/Protect icon is not displayed for recorded content when launched from guide

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4983

Failed to open mediacard from Guide screen.

IONOCB-5015

Default Spanish language is not reflected after login.

IONOCB-5005

[WEB] Event details not shown in the Discover page for the recorded contents.

IONOCB-4991

Filter is persisting on Replay screen.

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-4908

Search is showing events with a wrong date, and without being able to play it or record it

IONOCB-4978

[Automation] Unable to navigate to settings screen

IONOCB-4890

[ALL] Channel Number by Geofiltering Zone is not shown as expected.

IONOCB-4950

Android app got frozen frequently during opening.

IONOCB-4907

Video content is showing an incorrect logo and open a non-available URL

IONOCB-4733

[Automation] Pad lock icon not to be seen in parentally locked event in iPad

IONOCB-3877

Episodic strip can be seen in the player screen sometimes during SAVED content playback

IONOCB-4824

[iOS] SMPTE Image Subtitles are show in incorrect position in Full Screen

IONOCB-4829

[UAV] Improvement add app version

IONOCB-4595

After reboot, season number and episode number are not displaying on full screen.

IONOCB-4625

Event List is getting refresh after reaching the end of the list

IONOCB-4771

Focus is getting lost on select of Parental Control option in Parental Control screen

IONOCB-4608

Focus is going to filter icon after navigating till last channel in Replay screen

IONOCB-4820

[TVKEY] Focus Lost on Recording Strip See more when we delete/Cancel any recording from the list.

IONOCB-4441

[TVKEY] TvKey app is not reporting to Firebase.

IONOCB-4394

Channel list & Logos blinks in guide during guide loading and navigation.

IONOCB-3834

Request to analyze playback error statistics in production in customer device

IONOCB-4943

[WEB] Responsive WEB is not responding to Parental Rating

IONOCB-3256

Require DASH Thumbnails 

Version 23.20.030

Click to expand...

Release summary

This ION release, 23.20.030, includes the below features and bug fixes and this is released as part of ION-Q1.2023-GA.

New product features

The features included as part of this release are:

  1. React Native upgrade to 0.67.4
    The React Native version has been upgraded to 0.67.4 from 0.63.4.

  2. User experience improvements on 'channel list' ordering starting from default channel number, page up/down function via CH+/CH- in guide screen are added.
    User experience improvements: 1) All default channels to be set which is used on first start of the application, 2) Page up/down navigation introduced to the Guide screen using the CH+/CH- remote buttons.

  3. Support for STCU tagging as live and VOD
    Enhance client capability of presenting broadcast information, to adjust a flexibility on the CMS to be able to tag a content as both live and VOD scope. 

  4. iOS support for Orientation API
    Adaptation to orientation of API changes and also maintaining the backward compatibility across iOS versions for the orientation changes.

  5. Additional ImageService integration support
    Cast & Crew is added as an enhancement to the existing feature.

  6. Enriching player error payload reported to DWH with httpProcessing information for OTVPlayer
    Additional information passed to the platform when errors raised by the player.

  7. Client devices can cast content available in the CMS to Airplay supported devices for watching the same on big screen.
    iOS application can cast content via AirPlay for watching content on a big screen.

  8. Adjustments required to improve user experience in terms of service unavailability and/or throttling at platform API level. This is available for ADM and RMG OPF modules.
    Improve user experience in case of service unavailability through the use of throttling at platform API level.

  9. Improve ION screen (loading & navigation) performance based on existing Jira/performance data
    Overall improvement on screen loading and the navigational performance of the app.

  10. Define, measure, and present key customer journeys for all application screens on Android, FireTV, Tizen, and TVKey devices

  11. Support for Tizen 2019 TV models with Single Sign-On
    Support for ION on Samsung Tizen 2019 TV models

  12. Support for TVKey Samsung 2023 TV models
    Support for TVKey on Samsung 2023 TV models

Backward compatibility consideration

ION version

OPF version

Results

Comments

23.20.030

22Q4 STD0

Pass


23.20.030

22Q2 STD7

Pass


List of known issues

The following issues are still open (not resolved) in this release, ION-23.20.030.

Key

Summary

IONOCB-3606

Recording is not set, when we set the recording on first time.

IONOCB-3709

[ODM] After the field upgrade for the 1.36.71 version on  devices, the ODM starts to restart by itself.

IONOCB-3950

[Tizen][TV2019] Sometimes playback does not start.

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen.

IONOCB-3190

App crashes and lib.so error seen in Firebase.

IONOCB-3208

Videos are blank and only audio is heard on the HLS stream.

IONOCB-3583

Blank Favorites strip is seen in LIVE screen.

OCB-6919

Focus is in Mediacard action items along with filter options.

OCB-6925

Navigation is not working in Guide menu.

IONOCB-3259

App crash is seen in iOS device on reconnecting the internet.

OCB-6625

[TVKey] Filter is opened automatically after fast navigation and when select OK key on the event in the EPG screen.

IONOCB-2248

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder.

IONOCB-2108

Touch sensitivity of record button is very low while switching from one episode to all episodes.

IONOCB-2133

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event.

IONOCB-2226

When doing fast scrolling up and down, the position in the time-line goes back to TODAY.

IONOCB-2273

Version 1.7.12 is introducing a delay on live stream.

IONOCB-2319

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover.

IONOCB-2123

[All Devices] Live filter in search does not show any result when searched with "College".

IONOCB-2614

Surfer flicker is seen for "No Information available" channels in full screen video playback.

IONOCB-2618

Focus is lost and unable to navigate to any content after coming back from other app selected through watch options of deeplink content.

IONOCB-2645

Keyboard is overlapping on every screen from Search screen.

IONOCB-2599

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

IONOCB-2694

Favourite filter is not displaying in Replay.

OCB-5200

Event transition is not happening after the current live event is completed.

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3137

Google voice search UI showing blank.

IONOCB-3000

Favourite pop-up Is not dismissed on Playback screen when we perform BG/FG scenario.

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

IONOCB-3158

Binge watch doesn't work if a user replays a series.

IONOCB-3167

[TVKey] EPG grid is not showing "Program Info unavailable" if we delete the same event in the OpConsole.

IONOCB-3067

Paused time shown in next played recorded content.

IONOCB-3107

Screen event is reported as "not set" in FIREBASE_SCREEN.

IONOCB-3178

[TVKey] Unable to invoke Recent/Timeline for parentally locked event.

IONOCB-3148

Live events are listed in continue watching strip.

IONOCB-3744

[SNI] SNI'S reach almost the 100% during the ION 1.36.70 upgrade for devices.

IONOCB-3643

[SSO] Error message on the login screen should bring more info about the error cause.

IONOCB-3743

Worse performance on MDS/programme after upgrade to 1.36.71 on box.

IONOCB-3708

[STB SmartSpeaker] STB got slow after using voice commands.

IONOCB-3657

[TVKey] Trick modes are not working when launch the app again from home or third party app.

IONOCB-3648

Unable to launch recent and timeline after pressing up key from progress bar.

IONOCB-3905

Content shows a black screen or go to start over once the user click on RW 10sec button more than 10 times.

IONOCB-3701

Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.

IONOCB-3834

Request to analyze playback error statistics in production in box.

IONOCB-3621

[TVKey] Incorrect PIN pop up appears without asking for PIN when initiating the recording or deleting of a protected event.

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3992

Focus is getting lost immediately in force update notification after being displayed in the screen

IONOCB-4015

Season number disappears on scrolling up in Media Card.

IONOCB-3984

[TVKey] Unable to delete the entered channel number in DCE popup.

IONOCB-3944

[iOS][CHROMECASTING] After moving few times the timeline moment for a video, the video is blocked.

IONOCB-4000

EAS – After stand by and wakeup or Home button. Once EAS expires, channel is not tuning to previously played channel.

IONOCB-4030

Time is randomly changing in progress bar when the start over content is paused.

IONOCB-4033

Episodic title is not aligned as expected from the content from LIVE screen.

IONOCB-3590

Video freeze when launching and loading the screens timeline and launch guide using left/right key and exit guide.

IONOCB-3700

Cancel Recording is giving "Title cannot be Recorded."

IONOCB-4027

No content available message is displayed in GUIDE and Discover screen after network disconnect and reconnect.

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-4390

[TVKey] Focus jumping to Explore menu item if we delete any character from search.

IONOCB-4334

Discover screen is showing No content available after clearing data.

IONOCB-4233

Parental PIN is not asking for series recorded content, when app is in BG/FG.

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

IONOCB-4434

Tizen app crashed while launching Menu / Guide.

IONOCB-4427

Box crash observed, when select filter "Internacionales" in customer prod lab.

IONOCB-4404

Guide is going blank and flickering.

IONOCB-4400

Posters are not loading after opening the catchup media card.

IONOCB-4256

App is getting stuck and crashing after long run in Nokia.

IONOCB-4191

App is crashing when we open On Demand tab or Replay tab on Explore.

IONOCB-4167

OpenTV logo should be displayed in the application wherever ION logo is displayed.

IONOCB-4459

Not subscribed channels showing blank in EPG grid.

IONOCB-4458

App got stuck while navigating in reverse EPG.

IONOCB-4447

EPG info is empty for the first install.

IONOCB-4314

[TV key] Unable to navigate in Discover Screen when pressed back from See More screen.

IONOCB-4236

Same results are displayed for all the strings once we apply filter and remove it on Explore screen.

IONOCB-4183

Navigating to see more option, Discover screen is blank and shows loading icon.

IONOCB-4452

Netflix channel logo is missing in guide screen.

IONOCB-4408

App crash is observed in iPad after refresh token expired.

IONOCB-4391

Unable to open a media card from Related strip.

IONOCB-4388

EPG grid is blank completely when we select date picker.

IONOCB-4358

Some EPG cell grids are getting blank in the guide screen.

IONOCB-4327

Multiple retunes on event boundary / app try to play invalid URL on event boundary.

IONOCB-4278

Data is not loading in any of the screen when device is kept for long run in FSV.

IONOCB-4242

STB is unresponsive.

IONOCB-4166

OPF MDS outage due to ION reaching ~8k rps.

IONOCB-4355

[ATV] Unable to enter the special characters in password box.

IONOCB-4331

Background playback audio is heard when we login.

IONOCB-4328

[TVKey] Guide Filter goes blank and filter options are overlapping with each other.

IONOCB-4276

Crash observed while favouriting or unfavouriting channels on Channel list in EPG screen.

IONOCB-4249

Auto sign in is not working on SEI.

IONOCB-4356

Content in Rails is not linked to the event or the channel.

IONOCB-4351

[TVKEY 2023] Guide screen is not loading and playback is not happening when we reboot the TV and launch the app again.

IONOCB-4399

All catchup playback throws 1007 error.

IONOCB-4386

App crashes on launching filter.

IONOCB-4348

OpenTV logos were seen even after customizing with customer assets.

IONOCB-4330

Recently watched live event is not reflecting in Recent list when launched from catchup.

IONOCB-4312

[TVKey] Action items are not displayed for first level media card in Discover screen.

IONOCB-4302

[TVKey 2023] Unable to apply the filter on Saved screen.

IONOCB-4263

1004 error on jump to live

IONOCB-4232

Parental PIN is accepting incorrect PIN and allowing user to view the locked contents or to change the PIN.

IONOCB-4228

App crash observed when triggering EAS while playing ON DEMAND content.

IONOCB-4213

iOS device in-home error is not working.

IONOCB-4174

Programme calls use random timestamps which impact OPF cache.

IONOCB-4144

EPG data fetched 2 times.

IONOCB-4395

Login is not happening on iPad build.

IONOCB-3951

[Tizen][TV2019] Login is requested after restarting the app.

IONOCB-4083

[Tizen] Sometimes last channel is skipped while scrolling EPG.

IONOCB-3928

[Tizen] Playback is stuck sometimes when user tries to play a recent content after overnight standby.

OCB-4825

On box where every time Netflix channel number and logo is shown on filtering and unorder of channel number in Guide.

IONOCB-3354

Event information is not displayed in surfer and timeline.

IONOCB-4472

Episodes strips are not showing in the info media card of live events.

IONOCB-4407

Focus lost on reverse/future EPG.

IONOCB-4403

Channels are blank while loading EPG.

IONOCB-4378

Unable to click on Related option in media card.

IONOCB-4371

Catchup doesn't tune to live on completion.

IONOCB-4270

Unable to open media card of an episode from series media card.

IONOCB-4266

Saved text is not seen on recorded playback content.

IONOCB-4264

Filter icon disappeared in Guide screen after entering parental PIN.

IONOCB-4258

By clicking play key on catchup content 1007 error is throwing.

IONOCB-4190

Event description is not aligned properly for On Demand content.

IONOCB-4178

By selecting "Favorite the event" focus lost on media card.

IONOCB-4169

Channel number and channel logo is blank if filter is having only one channel in EPG.

IONOCB-4156

Standby wakeup menu will invoke.

IONOCB-4445

"No Synopsis" is seen on live screen metadata.

IONOCB-4444

Focus is lost on the media card and pressing OK key invokes recording pop up.

IONOCB-4431

Last played channel is not played after stand by / wake up on EAS play back.

IONOCB-4406

Non playable Icon and chopping edges are seen on Netflix channel bar.

IONOCB-4398

Guide navigation for future events is getting stuck after 2 days of event navigation.

IONOCB-4340

Session token not renewed when connected to unencrypted channel.

IONOCB-4319

playbackStart event reported multiple time for same playback session ID.

IONOCB-4313

Not able to navigate in see more in discover screen.

IONOCB-4237

Default channel playback is not happening after keep watching stand by.

IONOCB-4225

Live poster is not launching after BG/FG.

IONOCB-4217

Learn More video is not playable.

IONOCB-4207

Half grid lines were seen when we are loading the Guide.

IONOCB-4185

Channel shows Not subscribed error on force stop and launching app.

IONOCB-4187

Titles of different apps are truncated in Apps and Games screen.

IONOCB-4189

Focus lost on media card when press back key from playback screen for a catch up event/recorded event.

IONOCB-4168

Surfer is not displaying when app is from background.

IONOCB-4429

App version is not displayed in Firebase for web platform.

IONOCB-4415

Event data is not loaded, when move the focus to future date and apply filter.

IONOCB-4397

Not able to scroll until the last channel in Grid Guide.

IONOCB-4394

Channel list blinks in guide during guide loading and navigation.

IONOCB-4360

Guide screen is moving up when we select any event in Guide screen.

IONOCB-4359

Delete any recorded content by giving incorrect PIN "this title cannot be recorded" popup will display.

IONOCB-4336

Pause icon is missing on catchup event after creating bookmark.

IONOCB-4288

EAS channel is not playing back when network disconnection and reconnection.

IONOCB-4287

Keypad will invoke on full screen play back.

IONOCB-4285

Dummy channel is added on guide screen by applying filter.

IONOCB-4283

After end of page in guide. vertical scrolling is behaving like horizontal scrolling.

IONOCB-4244

[UAV] Playback _metrics calls are not triggering in Charles.

IONOCB-4367

Error 1004 error is seen on network disconnection and reconnection.

IONOCB-4349

"No program information" is displaying even after event transition, when "Persistent Filter: true".

IONOCB-4320

Guide page is not updated.

IONOCB-4350

After removing the filter and selecting "All channels" in guide screen, "No channels" is displaying.

IONOCB-2769

[TVKey] Error 1000 when you change the channel.

IONOCB-4125

Surfer/timeline is not launching, when playback the content via play key in live menu.

IONOCB-4087

Mediacard is opened on pressing play key from On Demand screen/Watch-next strip.

IONOCB-3968

[Hospitality TV] User is prompted to re-login to the account again after.

IONOCB-4368

[TVKey] Focus stuck on episodic strip Media Card.

IONOCB-4353

Metadata not updated on grid guide and timeline.

IONOCB-4345

When user try to switch to invalid start over URL, user should see a notification and live should be playing.

IONOCB-4308

[TVKey] Focus lost on Playback screen on favouriting the event.

IONOCB-4294

Playback is not happening when we login with SSO single and multi account user.

IONOCB-4259

Same contents are showing different ratings from older build.

IONOCB-4227

Season number and episode number are not displaying in grid guide and on full screen.

IONOCB-4222

Parental setting is not displayed in the parental pop up.

IONOCB-4221

After BG/FG scenario, trick mode is not working when binge pop-up is displayed.

IONOCB-4212

Saved key on RCU is not working after stand by and wake up on recorded content playback.

IONOCB-4182

Grid lines are missing for few channels in guide.

IONOCB-4179

"Set for recording, success" is not shown when we try to record any content.

IONOCB-4176

PLAY key doesn't play a catchup event from Reverse EPG.

IONOCB-4152

6001 setup error is seen while doing FF for saved content.

IONOCB-4146

Customer video search results are not displayed in SEI (Search Facade).

IONOCB-4467

[UAV] Playback metrics calls are hitting twice.

IONOCB-4454

Recents list is not getting updated.

IONOCB-4416

Navigation and empty channel list is displayed, when we remove the favourite channel in Reverse EPG screen.

IONOCB-4273

Playback shows black screen and surfer details are of catchup content.

IONOCB-4211

Recent is not invoked on BG/FG scenario.

IONOCB-4203

Focus lost on Guide Grid after performing DCE.

IONOCB-4192

When enter in EPG with the reminder for long press notification, I am not able to navigate in the EPG menu. Impact 2-4 seconds.

IONOCB-4177

Content name text is cropped in reverse EPG.

IONOCB-3417

[TVKey] Zoom observed on the video on 2020 models, only fixed by disconnect by the current power.

IONOCB-4120

Discover strip list is jumping.

IONOCB-4037

For Playbackstart we are seeing 2 API calls in charles.

IONOCB-3597

IAS down - ION app got struck in loading screen.

IONOCB-2955

Broadpeak errors not logged in UAV.

OCB-3851

ION app crash when we launch YouTube from deeplink.

OCB-3506

Performance degradation on EvoPro for Timeline launch and EPG navigation time in 21.Q4.

OCB-1207

Playback starts playing on selecting anywhere in full view playback screen.

IONOCB-4014

Reminder icon is getting changed after doing logout and login.

IONOCB-3647

[TVKey] While navigating in media card action items, forward and backward are happening on progress bar.

IONOCB-3601

ODM down - SEI - silent failure at boot.

IONOCB-3911

[iOS] Player buttons are small and difficult to click sometimes.

IONOCB-3903

[SEI] Video stay freeze and no message appear once the internet connection is showed.

IONOCB-3863

[TVKey] Posters don't load in Media Card on first launch.

IONOCB-3838

Parental PIN keypad is not launching after pressing up key and focus is shifting backside of the popup.

IONOCB-3697

Unable to favourite the channel from episode/watch next/related strips.

IONOCB-3440

Event grid cells are blank when devices are kept for long run.

Version 1.38.110

Click to expand...

Release summary

This ION release, 1.38.110 ,includes the following features and bug fixes and this is released as part of Q3-GA.

New product features

The features included as a part of this release are:

  1. Additional Support for Tizen TVs – support for Tizen for 2020 and above TV models with new features – SSO, nPVR support in all parts of UI, playback controls (forward and rewind), analytics (UAV reporting for playback errors, Firebase), and media card features (favorites and reminder)

  2. IMDS Support integration of image service into client devices eliminates the need for IHS redirects and improves the image serving speed via WebP format and the design changes are done not to redirect and serve the image in place.

List of known issues

The following issues are still open (not resolved) in this release, ION-1.38.110.

Key

Summary

OCB-4758

Black screen is displayed on the playback on tilt of mobile screen

IONOCB-3190

App crashes and lib.so error seen in Firebase

IONOCB-3208

Videos are blank and only audio is heard on the HLS stream

IONOCB-3583

Blank Favorites strip is seen in LIVE screen

OCB-6919

Focus is in Mediacard action items along with filter options

OCB-6925

Navigation is not working in Guide menu

IONOCB-3259

App crash is seen in iOS device on reconnecting the internet.

OCB-6625

[TVKEY] Filter is opened automatically after fast navigation and when select OK key on the event in the EPG screen

IONOCB-2248

[TV Devices] Focus is lost in SAVED list, on deleting the last recording in Series folder

IONOCB-2108

Touch sensitivity of record button is very low while switching from one episode to all episodes

IONOCB-2133

Scrolling up in guide screen shows "loading" icon frequently which takes more time for user to select desired event

IONOCB-2226

When doing fast scrolling up and down, the position in the time-line goes back to TODAY

IONOCB-2273

Version 1.7.12 is introducing a delay on live stream

IONOCB-2319

Event titles are not displayed in See More option for "MIS GRABACIONES" strip in Discover

IONOCB-2123

[All Devices] Live filter in search does not show any result when searched with "College"

IONOCB-2665

When an user unsubscribes from customer account, the app still running

IONOCB-2614

Surfer flicker is seen for "No Information available" channels in full screen video playback

IONOCB-2618

Focus is lost and unable to navigate to any content after coming back from other app selected through watch options of deeplink content

IONOCB-2610

Reverse EPG is going blank on navigation

IONOCB-2645

Keyboard is overlapping on every screen from Search screen

IONOCB-2599

[IOS-PHONE] Able to see extra screen while changing from portrait to landscape.

IONOCB-2694

Favourite filter is not displaying in Replay.

IONOCB-2965

There isn't poster for the events shown in a search

OCB-5200

Event transition is not happening after the current live event is completed

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3137

Google voice search UI showing blank

IONOCB-3140

Ch+/- keys work on Media card and Related strips go missing

IONOCB-3000

Favourite pop-up is not dismissed on Playback screen when we perform BG/FG scenario.

IONOCB-2599

Able to see extra screen while changing from portrait to landscape.

IONOCB-3158

Binge watch doesn't work if a user replays a series

IONOCB-3167

[TVKEY] EPG Grid is not showing "Program Info unavailable" if we delete the same event in the OpConsole

IONOCB-3067

Paused time shown in next played recorded content

IONOCB-3107

Screen event is reported as "not set" in FIREBASE_SCREEN

IONOCB-3178

[TVKEY] Unable to invoke Recent/Timeline for parentally locked event

IONOCB-3148

Live events are listed in continue watching strip

New issues

The following are the new issues found in this release and are still in the OPEN state. 

Key

Summary

IONOCB-3606

Recording is not set, when we set the recording on first time

IONOCB-3709

[ODM] After the field upgrade for the 1.36.71 version on  devices, the ODM starts to restart by itself

IONOCB-3950

[Tizen][TV2019] Sometimes playback does not start

IONOCB-3951

[Tizen][TV2019] Login is requested after restart the app

IONOCB-3744

[SNI] SNI'S reach almost the 100% during the ION 1.36.70 upgrade for  devices

IONOCB-3643

[SSO] Error message on the login screen should bring more info about the error cause

IONOCB-3743

Worse performance on MDS/programmes after upgrade to 1.36.71 on box

IONOCB-3647

[TVKey] While navigating in media card action items, forward and backward are happening on progress bar

IONOCB-3708

[STB SmartSpeaker] STB got slow after using voice commands.

IONOCB-3657

[TVKey] Trick Modes are not working when launch the app again from home or third party app.

IONOCB-3648

Unable to launch recent and timeline after pressing up key from progress bar.

IONOCB-3905

Content shows a black screen or go to start over once the user click on RW 10sec button more than 10 times

IONOCB-3701

Navigating in DCE, Filter and Live Action Items is causing the change in Event Synopsis of Guide.

IONOCB-3834

Request to analyze playback error statistics in production in Box

IONOCB-3621

[TVKey] Incorrect PIN pop up appears without asking for PIN when initiating the recording or deleting of a protected event

IONOCB-3136

From timeline to reverse EPG, page is not getting changed.

IONOCB-3992

Focus is getting lost immediately in force update notification after being displayed in the screen

IONOCB-4014

Remainder icon is getting changed after doing logout and login.

IONOCB-4015

Season number disappears on scrolling up in Media Card

IONOCB-3903

Video stay freeze and no message appear once the internet connection is showed

IONOCB-3984

[TVKey] Unable to delete the entered channel number in DCE popup

IONOCB-3944

[iOS][CHROMECASTING] After moving few times the timeline moment for a video, the video is blocked

IONOCB-4000

EAS - After stand by & wakeup or Home button. once EAS expire channel is not tuning to previously played channel

IONOCB-3976

Re-rendering observed in Guide screen

IONOCB-3996

DCE popup is not discarding on its timeout.

IONOCB-4030

Time is randomly changing in progress bar when the start over content is paused

IONOCB-4037

For Playbackstart we are seeing 2 API calls in charles.

IONOCB-4033

Episodic title is not aligned as expected from the content from LIVE screen

IONOCB-3590

Video Freeze when launching and loading the screens timeline and launch guide using left/right key and exit guide

IONOCB-3700

Cancel Recording is giving "Title cannot be Recorded"

IONOCB-4027

No content available message is displayed in GUIDE and Discover screen after Network Disconnect and Reconnect

Resolved issues

The following issues are fixed, and these bug fixes are part of this release.

Key

Summary

IONOCB-3605

After selecting particular filter from the GUIDE screen, Guide grid is not focusing

OCB-6509

App get relaunched after BG->FG, when memory is above 500 MB

IONOCB-3528

Box is stuck when we try to play an event in the saved screen which is marked as Favorite

IONOCB-3646

Customer Launcher remote keys stop working

IONOCB-3569

Closed Captions Default to ON

OCB-6587

Duplicate contents are added after launched media card and closed in Series folder in SAVED screen

IONOCB-3781

Focus is not working in Explore screen

IONOCB-3993

Not able to play parentally locked content after coming from B/G to F/G

OCB-3510

Performance degradation on FireTV OSv7.x for EPG Navigation, Mediacard launch, loading Live and Live to Guide launch time in 21.Q4.

IONOCB-3102

TVKey build is not alive after overnight standby

IONOCB-3936

ION App is getting crashed on navigating back from Explore Screen

IONOCB-3884

[TVKey] Unable to invoke Filter in Guide Menu

IONOCB-3465

App crashes on the Live screen

IONOCB-3761

App is crashing when press back key on record pop up

IONOCB-3987

DCE is not working after navigating from Discover screen.

IONOCB-3988

Recent is not working on BG/FG Scenario

IONOCB-3998

Junk characters are displayed when we press play/pause key on mediacard/saved screen.

IONOCB-3991

Surfer is not displaying when app is from background.

IONOCB-3330

TVKey app stuck on installation page

IONOCB-3949

[Tizen][TV2019] EPG Shows Black Screen Crash

IONOCB-4046

Focus gets lost after changing language.

IONOCB-3822

[Tizen] Pressing INFO button blocks the APP.

IONOCB-3274

Google Assist commands are not working on fresh login/install

IONOCB-3210

[TVKey] Navigation is not proper, focus jumps twice in all screens

IONOCB-3212

[TVKey] Navigation is stuck in Discover screen, unable to navigate in the app

IONOCB-3285

[TVKey] Filter is not working as expected in guide screen.

IONOCB-3221

[TVKey] Unable to login to staging (SSO) through S3.

IONOCB-3326

[TVKey] TV app is getting stuck (shows “completed”) and does not launch

IONOCB-3219

Playing CatchUp after first login redirect you to LIVE

IONOCB-3083

[IOS] Catch-up content stop playing after 2 min

IONOCB-3926

Navigating on Reverse EPG by pressing and holding down arrow crashes the EPG

IONOCB-3527

[TVKey] [Tizen] Channel Logos not seen on Time Line

OCB-3748

[TVKey] LTCU and other events ingested is not reflected in EPG, shows "Program info unavailable"

IONOCB-3311

[TVKey][2022] Video Freeze on 2022 Production TV

IONOCB-3892

[Tizen] CATCHUP event is played instead of LIVE after waking Tizen from Standby mode after overnight run

IONOCB-3881

[Tizen][FireTV] Recent list show catchup events

IONOCB-3880

[Tizen][FireTV] APP crashes showing only CATCH-UP content after stability test overnight.

IONOCB-3871

[Tizen] Audio/video don't play on same network where FireTV does.

IONOCB-3550

[Tizen][TVKey] Fast scrolling in Recents strip causes background playback to stop and service tries to tune again

IONOCB-4071

Live Channel doesn't play after Fast Forwarding Catch-up till the end

IONOCB-4089

"Customer Home button" and "Apps and Games" keys are not working on fresh install / Login

IONOCB-4069

After Standby playing any Catchup is tuning to LIVE channel

IONOCB-4101

App crashes on Playing a Locked Catchup event

IONOCB-4127

No Channels are seen after Clear data

IONOCB-4117

Saved screen - scheduled folder scrolling gets stuck at some point

IONOCB-4122

Image is seen behind the "Press OK and Hold" popup in EPG

IONOCB-4102

Live playback is changing to channel number 109 after changing the on screen language

IONOCB-4099

Live is playing when we try to play the parentally locked catch up content on fresh install / Login

IONOCB-3433

App Crashing in Saved Screen when we click on Scheduled folder

IONOCB-4075

Recordings options are in English, and the main language at the config menu is English

IONOCB-4079

Live menu hamburger is disappearing on wifi disable and enable

IONOCB-4081

Cannot navigate on ON DEMAND menu.

IONOCB-4065

Focus lost on Media card action items

IONOCB-4036

FF and Rewind is not working on SO (Catchup/Live/NPVR)

IONOCB-4074

After do a SO in a catch up, the fast forwarding for x2, x8, x16, x128 and x256 doesn't work

OCB-6903

Audio and subtitle icon is not touchable

IONOCB-3978

Bottom header is not loading when mediacard is opened from Saved screen.

IONOCB-3859

Continuous Navigation using LEFT/RIGHT key is not possible in the EPG Grid

IONOCB-4005

DCE popup is not closed after BG/FG

OCB-3859

Deleted recorded content is seen, when we navigate to other screen and come back to saved screen

IONOCB-3970

Fire-Tv - Event meta data is not updated properly on stand by wake up

OCB-4019

Focus is lost while navigating in Saved and LIVE screen

IONOCB-2782

In customer production - there are no playerError Activities coming sent to UAV after 2022-07-02 08:51:02

OCB-5269

Live badge icon is not in correct position

OCB-1716

Not set is seen for Rails in screen engagement

OCB-6522

ON-DEMAND secondary text is displayed for LIVE content from Related strip

OCB-3511

Performance degradation on FireTV OSv7.x for Saved & Discover load time, Reverse EPG navigation, Timeline launch and discover to live launch time in 21.Q4.

OCB-5267

Progress bar not seen on casting device

IONOCB-3971

Recorded screen - Cloud storage percentage and schedule recordings not getting cleared

OCB-3456

Saved Filters are not working when "enableSavedAggregatedView" flag is true

IONOCB-3416

[ALL PLATFORMS] Delay on the DCE when the user introduces 4 digits

IONOCB-3819

[ALL PLATFORMS] Image change for the filter's help pop up and change the text

OCB-1940

[All devices] Record icon not seen on grid guide for few events

OCB-4199

[All] Saved Filter is not working as expected, when select Favorite and partially watch filter

IONOCB-3888

ION App is getting crashed on press of main menu

IONOCB-3943

Filter Icon is misplaced in Guide screen

IONOCB-3174

The CC feature should be configured as enabled by default

IONOCB-3555

[Tizen] Player screen shows 6001 Video error code while trying to play few Live channels

IONOCB-3985

Discover is blank after log out and login..

IONOCB-3983

Navigation stops after sometime in the GUIDE screen even when performing Long-pressing on the FFWD Key

IONOCB-4011

Session error is seen on app install

IONOCB-3994

Channels are missing after applying filter and navigating to reverse EPG.

IONOCB-3989

DCE popup will display when app come from background and surfer won't launch..

IONOCB-4022

Focus lost on Record popup.

IONOCB-3762

Guide is getting blank after two rounds of navigation.

IONOCB-3861

[TVKey] Focus is lost on pressing UP key

IONOCB-2652

Big time to load the EPG guide menu

IONOCB-3352

Information for some channels is unavailable in the surfer banner until the user open the guide

IONOCB-2983

Discover screen should show event poster when RAILS is configured with channels

IONOCB-3835

Playback metrics are no longer reported by ION

OCB-6707

[Chromecast] Cast icon is not touchable.

IONOCB-3639

[Chromecast] Parental lock content playback is not happening after casting is disconnected.

IONOCB-3661

[Chromecast] Receiver app stuck on casting poster when navigating in live screen.

IONOCB-3923

[FIRETV] CATCHUP event is played instead of LIVE event after waking FireTV from Standby mode after overnight run

IONOCB-3637

Conflict with list of channels on GUIDE when changing accounts on different account profiles.

IONOCB-3710

[Android Mobile] Higher bitrate profiles are not reached when using WiFi

IONOCB-3335

Fields are blank in MY ACCOUNT settings screen

IONOCB-2691

[FireTV Nokia] Unable to scroll in the Saved list after selecting filters

IONOCB-2318

DISCOVER is focused instead of EXPLORE on pressing BACK key twice from Search Bar

IONOCB-2554

Ethernet Error and Connection Restore popup is seen on every reboot when connect via Wifi

IONOCB-3100

[iPad iOS 16] "Scheduled Recording" text is seen over Icon

IONOCB-3258

[TVKey] CH List key is not working from RCU in 2020 models

IONOCB-3295

[TVKey] App gets hanged after selecting serial Number from settings

IONOCB-3154

[TVKey] DCE Navigation shows Invalid channel on Recorded video playback

IONOCB-3373

[TVKey] [Tizen] On search text panel by pressing exit key "Exit popup" is not displaying.

IONOCB-3447

[TVKey] By entering 4th Digit is not visible in guide DCE.

IONOCB-3343

[TVKey] Focus is seen on both guide events and filter option and DCE when we press left and right key.

IONOCB-3265

[TVKey] Focus jumps to guide menu while navigating in guide.

IONOCB-3469

[TVKey] Playback is ongoing on top of parental lock window

IONOCB-3307

[TVKey] Startover icon is missing on pressing play key from EPG grid cell

IONOCB-3288

[TVKey] Focus lost and stuck is seen on related/watch next/episode strip.

IONOCB-3201

[Tizen] [TVKey] Keyboard is getting invoked on playback screen under explore..

IONOCB-3116

[Tizen][TVKey] Back from media card, focus is seen on guide menu.

IONOCB-3196

[Tizen][TVKey] Play button (remote key) is not working as expected in all the screens except Guide

IONOCB-3286

Highlight is seen on both search text panel as well as Explore menu.

IONOCB-3391

[TVKey] [Tizen]Video get pause by long press remote left key on more info action item under surfer.

IONOCB-3072

[Tizen] DCE popup will shift up once keypad is invoked

IONOCB-3262

[Tizen][TVKey] Focus is not proper while we select filter option.

IONOCB-3292

[Tizen][TVKey] Favorite icon is in grey for favorited channel under timeline.

IONOCB-3760

Focus goes to background when trying to setup a recording.

IONOCB-3305

GUIDE appears without EPG after watching Catchup programs

OCB-4769

Channel name was so big in the live menu

IONOCB-3742

Keep watching pop up is not displayed after fresh bootup

OCB-2197

[EPG] Recording/Manage icon is not seen on EPG grid cells

IONOCB-3714

[STANDBY] Review the cases where the standby isn't working

IONOCB-3918

[TVKey] Event Info card and posters are not loading in guide screen.

IONOCB-3935

[TVKey] Focus lost when we do DCE operation on LIVE Screen and go back to LIVE Screen

IONOCB-2760

[TVKey] Noise background when the app is launched

IONOCB-3396

[TVKey] Multiple issues are coming when we change pin

IONOCB-3840

[TVKey] Focus Stuck on LIVE Filter and Cannot navigate in Live Screen when we do playback through DCE and press back key

IONOCB-3626

[TVKey] Focus getting lost on Guide screen

OCB-6749

[TVKey] Keypad is exiting when user tries to enter the number options in Keypad

IONOCB-2478

[TVKey] Media card screen is shifted up and default video playback screen can be seen overlapping at the bottom when we search any content from Explore

IONOCB-3147

[TVKey][SSO] - Subsequent Registration not working in customer Prod

IONOCB-3896

[Tizen] Recent List sometimes dismisses abruptly

IONOCB-3895

[Tizen] Sometimes Recent Tiles don't show LIVE

IONOCB-3543

[Tizen] Teal bar is missing in the Episode, Recents & Watch Next strips

IONOCB-3897

[Tizen] Unknown Player Error 1000 seen when trying to tune to a LIVE event from Mediacard

IONOCB-3553

[Tizen] Return/Exit key is not handled in the Network disconnection screen

IONOCB-3535

[Tizen][TVKey] Navigation is blocked in Media Card page after performing FF/RW and Pause for a NPVR content

OCB-6890

[Tizen][TVKey] Playback freezes if user launches guide before DCE attempt finishes

OCB-6731

[TVKey] Focus is lost while navigation on see more item list in Discover

IONOCB-4128

Crash observed on putting box to standby wakeup in first launch screen