We actively monitor the response times of the OpenTV ION application on different devices to ensure it offers a performant experience. Below are the targets we commit to meet within the application.
Big Screen Performance Targets
|
|
Feature |
Target (Basic) |
Target (Premium) |
Target (Android Operator Tier) |
|---|---|---|---|---|
|
Zap |
Zapping (Live, Catchup, SO, nPVR, VOD)[1] |
5 seconds |
3 seconds |
1.5 seconds |
|
Play |
Playback from Media Card [2] |
5 seconds |
3 seconds |
1.5 seconds |
|
PwrOn |
Playback after power on from standby [3] |
19 seconds |
19 seconds |
9 seconds |
|
Screen |
Screen load time (e.g., Discover, Live, EPG [4], Explore, Settings, Media Card, Saved) |
|
||
|
Nav |
Menu navigation |
Able to switch to another menu immediately on menu selection Screen display when stop or selection on menu – 3 seconds |
||
Target Basic and Target Premium refer to the different models of Smart TVs produced each year. A description and breakdown of these models can be found on the OpenTV ION supported devices and operating systems page under the Samsung TV heading.
[1] In ‘ideal’ network conditions as described below.
[2] Time to playback SO/Catchup content may differ (~1 sec) compared to playback of live. This is due to additional player operations such as checking for a bookmark and seeking.
[3] Resuming from standby where the application hasn’t been closed by the operating system
[4] EPG full-screen display only
Ideal network conditions
-
Enable low-latency mode in stream packager.
-
Video profile configuration:
-
Segment Duration/Length is recommended to be kept as two seconds.
-
-
Network bandwidth and video bitrate reported by player are consistent and stable as per recommended industry standards for HD and SD profiles.