OpenTV ENTera & OpenTV Platform Documentation
25.52_Q4 25.26_Q2 25.12_Q1 24.50_Q4 24.38_Q3 24.26_Q2 23.50_Q4 23.24_Q2 23.12_Q1 22.50_Q4 22.38_Q3 22.24_Q2
25.52_Q4 25.26_Q2 25.12_Q1 24.50_Q4 24.38_Q3 24.26_Q2 23.50_Q4 23.24_Q2 23.12_Q1 22.50_Q4 22.38_Q3 22.24_Q2

Error details

The Errors page enables users to search the data. Users can apply filters to display a list of all the errors matching the filter and break them into categories to analyse the results.

insight_QoS_errors1.png

Filters for Platform, Application name and Content type are displayed by default. Users can apply additional filters by clicking the +Add button and entering the required criteria.

insight_QoS_errors2.png

The search results for the total number of errors meeting the criteria are displayed as a chart and table. With no breakdowns applied, the total number of errors meeting the filter criteria is shown.

insight_QoS_errors3.png

Users can break down the results by clicking the +Add button and selecting the required categories. For example, adding a breakdown for OS changes the chart and table to:

insight_QoS_errors4.png

The results can also be displayed as a histogram or heatmap (not shown).

insight_QoS_errors9.png

Individual devices are listed in the table. 

insight_QoS_errors5.png

Alternatively, errors for individual devices are displayed. Highlighting and right-clicking an error code takes the user to the error page.

insight_QoS_errors6.png

Alternatively, errors for individual devices are displayed.

insight_QoS_errors7.png

Twenty rows are displayed by default in the tables; only eight are shown in the graphics above. Clicking the Load More... button increases the table each time by twenty rows.

The data in the tables can be exported to a .CSV file by clicking the EXPORT EXCEL button.

insight_QoS_errors8.png