OpenTV ENTera & OpenTV Platform Documentation
OpenTV ENTera & OpenTV Platform Documentation
Breadcrumbs

Quality of Experience – Overview

image2023-6-5_12-47-12.png

The Overview tab lets you see a variety of quality of service data for the selected time period and filters, including:

  • Overall QoE

  • Total active users per day

  • Failed sessions per day:Average fail sessions for the selected date rangeComparison of the average failed session versus the previous date range

  • Average bitrate per day:Average bitrate for the selected date rangeComparison of the average bitrate versus the previous date range

  • Average bitrate downgrade ratio per day:Average bitrate downgrade ratio for the selected date rangeComparison of the average bitrate downgrade ratio versus the previous date range

  • Average buffering rate ratio per day:Average buffering rate for the selected date rangeComparison of the average buffering rate versus the previous date range

  • Average time to start playout per day:Average time to start playout for the selected date rangeComparison of the average time to start playout versus the previous date range

  • Average framedrops ratio per day:Average framedrops ratio for the selected date rangeComparison of the average framedrops ratio versus the previous date range

  • Average buffering ratio per day:Average buffering ratio for the selected date rangeComparison of the average buffering ratio versus the previous date range

  • Error top 10 vs previous period

  • Error percentage

  • Best and worst devices top 10:

    The best or worst devices are based on the following criteria:

      • Buffering events ratio

      • Average bitrate

      • Error ratio 

At the top of the page, you can:

  • Change the date range.

  • Filter using the dropdowns.

    Only the Content Type and Platform filters are available in the current release.

In each tile, you can:

  • Hover over or click the data or chart to see additional information.

  • Click and continue hovering over the tile, then click table_icon.png to open the View Data window for the selected data category.
    In this window, you can:See more detailed data, including (for some categories) a list of the accounts that comprise the total shown in the tile.Change the sort order.Show and hide fields.Change the number of rows displayed.Download the data.